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Digital age workplace: Why soft skills matter more than ever

BMT Office Administration

As a result, new technologies, like generative AI tools, are popping up everywhere ( 65% of companies have already adopted them), and most employees are scrambling to acquire the technical skills required to use them. The pandemic and rapidly evolving technologies like AI and automation are forcing organizations worldwide to adapt.

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How the Best Companies Are Using AI to Upskill Employees

Great Place to Work

Chatbots that train customer-facing teams Tony Bond, chief diversity and innovation officer at Great Place To Work®, shared an example of a sales team that uses AI to practice their pitch or hone their selling skills during a virtual roundtable held by Fortune. “It More than 1 million fewer email notifications sent annually to employees.

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Will AI really lighten the load to reduce burnout and improve our wellbeing?

Workplace Insight

The idea of AI being able to lift some of the daily administrative burden off employees is appealing and its certainly a large part of the sales pitch of AI tech suppliers. AI software and technologies are developing at break-neck speed. Ignore the sales pitches. But will it work? Imagine you work in a call centre for a bank.

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From blueprint to breakthrough: How AI and automation can transform the consumer enterprise

McKensey

Skip to main content From blueprint to breakthrough: How AI and automation can transform the consumer enterprise June 10, 2025 | Article New analysis helps quantify the impact of technological disruption and shows how consumer companies can turn automation’s potential into value.

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How CEOs can lead in the age of AI agents

Work Life

This shift isn’t just technological—it’s operational and cultural It’s not about replacing humans; it’s about augmenting them. This transformation doesn’t start with technology; it starts with mindset. And given the current pace of adoption, even that may prove to be a conservative estimate.

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JPMorgan Chase CEO Predicts AI Will Enable 3.5-Day Workweeks and 100-Year Lifespans

Success

In key sectors like sales and software engineering, data shows that “Current generative AI and other technologies have the potential to automate work activities that absorb 60-70% of employees’ time today.” Technology has always replaced jobs.

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5 ways to keep your business ahead of tech disruption

Work Life

For entrepreneurs, staying competitive means building a business plan that can keep pace with evolving technology. Building flexibility into budgets If the past few years have taught us anything, it’s that change is the only constant—and that rapid change is more likely than ever, whether in technology, the economy, or global health.