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Digital age workplace: Why soft skills matter more than ever

BMT Office Administration

More and more roles involve analyzing some data, whether diving into sales performance metrics or calculating your average order value on Amazon. . #4: Analytical skills The world is becoming increasingly driven by data, which is why analytical skills make the list.

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How the Best Companies Are Using AI to Upskill Employees

Great Place to Work

Chatbots that train customer-facing teams Tony Bond, chief diversity and innovation officer at Great Place To Work®, shared an example of a sales team that uses AI to practice their pitch or hone their selling skills during a virtual roundtable held by Fortune. “It More than 1 million fewer email notifications sent annually to employees.

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Retain Customers, Boost Renewals: Empower Your Customer Success Team with an AI Meeting Assistant

Fellow

Your team takes on accounts secured by sales and ensures that they adopt your product, renew it when its time, and upgrade their experience when possible. As well, 37% wished they had a closer relationship with Sales, and 29% said the same about Marketing. For CSMs, it starts when theyre handed an account from Sales.

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Leveraging Data Trends for Strategic Talent Development

Business Psych Blog

Deep-dive differences: Intergroup analysis Segmenting data by region, function, or gender reveals nuanced insights: The Sales team valuing Commerce more than the People Team might skew overall results, hiding diverse values amongst the cohort. sales, retention, engagement) provide a route to predictive analytics.

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How to unlock creativity in the hybrid workplace

Work Life

If you work in sales, engage more with those weak ties in HR, for example. If weak ties are underrepresented, spend more time with them, rather than your usual lunch and coffee friends. Reach out to weak ties in your division or department, or from another group, especially if they represent different functions.

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Do You Really Have an Open Culture?

Work in Confidence

To learn more about how our two-way anonymous reporting solutions and case management tools can support your organisation to empower employee voice and give you valuable insights into your organisational culture, visit our website or get in touch with me for a chat.

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Why leaders should build teams less like machines and more like ecosystems

Work Life

By closing offices every Friday (while maintaining pay), sales per employee increased by roughly 40%, energy use decreased by 23%, and printing costs dropped by 60%. Global four-day-week pilots demonstrate the benefits: burnout dropped by 71%, stress decreased by 39%, carbon emissions are noticeably lower, and retention is markedly higher.