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Reskilling: What is it and why is it important?

Insperity

For example, a retailer might reskill its in-store salespeople to work as remote customer service agents to support a change in focus from brick-and-mortar to e-commerce sales. What’s more, employees who experience the benefits of ongoing training and development are usually enthusiastic about sharing their experience with others.

Payroll 328
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Training and Balance are Key at the Best Workplaces in Retail

Great Place to Work

Leading retailers treat their people better, and employees give a lot more back to the company. The City of Seattle recently passed a “secure scheduling” measure that requires large retailers and restaurants to set shifts at least two weeks in advance and compensate workers for last-minute changes.

Retail 75
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How to create a business plan that helps optimize your HR strategy

Insperity

For example, if one of the most promising customer segments for your business is in another country, do you have sales, service and marketing employees who speak the local language? Or, if you’re pivoting from in-store to online retail, does your IT department have the skills and experience to create a great digital customer experience?

Planning 315
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5 essential traits of effective everyday leadership

Insperity

A retail sales associate who exhibits the qualities of an everyday leader might go the extra mile to turn a bad customer experience around. For example, using tangible rewards, such as trips to Cancun for hitting a sales goal, works well for some employees. Everyday leaders know the right strategy takes some tinkering.

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Free Employee Scheduling Software: The Top 10 in 2025!

Vantage Circle

Labor Cost Forecasting: Use historical data and sales forecasts to predict labor costs, helping you strategically plan budgets and adjust staffing levels. ” (Source: G2 ) Cons Requires investment in setup and training to leverage all capabilities effectively. The platform is easy to use.

Software 104
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Rebranding? 7 Keys to Ensure a Smooth Transition

Success

Some aspects of your brand (great sensory appeal, supreme customer service , excellent training, meeting deadlines , etc.) Consumer rejection was swift, with sales plummeting 20% within about seven weeks. So it’s important for brands to maintain consistent customer support during economic lulls in order to continue making sales.

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From logic to leaps: a new paradigm for CEOs in the AI age

Work Life

Nike’s stock has lost almost half its value since its peak in 2022, and suffered its worst day on record this summer, shocking investors by forecasting a sales decline of 10%. In John Donahoe, Nike had a more traditionally trained business leader: economics and business graduate, Bain & Company consultant, leader of retail businesses.

Retail 98