Workplace Insight

APRIL 15, 2024

Skilled tradespeople are the group least likely to be replaced by the technology, according to 58 percent of UK respondents, a common theme globally. Workers believe hospitality and food services employees will be the second-most resilient to AI replacements (45 percent), followed by healthcare workers (44 percent).

Customer Service

Workplace Insight

MARCH 9, 2023

Surprisingly, workers in the technology industry were the most concerned, with 64 percent of respondents indicating their worry. One reason for the low level of concern among public sector workers may be the perception that the government is less likely to adopt new technologies, including AI, as quickly as the private sector.

Real Estate

Work Life

OCTOBER 21, 2024

In the business context, chatbots are often used to streamline operations, enhance customer service, and improve internal processes. Over the past decade, the adoption of bots in business environments spanning healthcare, retail, banking, and a range of other industries has seen exponential growth.

Problem-Solving

Workplace Insight

OCTOBER 17, 2023

With the advent of technology, numerous tools have emerged that aid companies in achieving a significant edge in the competitive business environment. Integrating data from various departments and applying analytics produces customized reports that provide accurate, real-time insights.

Decision Making

FirLyfe

SEPTEMBER 11, 2024

You can configure and customize FitLyfe 360 without impacting historical data or be forced to search for a new wellness software vendor. Wellness program success is in your hands The FitLyfe 360 wellness platform is a comprehensive technology tool designed to help you implement your wellness strategy for your population.

Healthcare

Launch Work Places

OCTOBER 30, 2023

And while AI has been around for some time, the proliferation of new technologies, apps, software, and use cases has put it top of mind for many busy professionals looking for a productivity boost during the day. Automate customer service : AI “chatbots” are common for many customer-oriented businesses.

Customer Service

Ruby

SEPTEMBER 30, 2019

Challenges Some IVR and IVR-equivalent technologies attempt to handle the customer interaction entirely from beginning to end; they may ask a caller to “please describe your problem in a few words” and then perform an action the caller could have done for themselves, or (more often, it seems) reply with a “sorry, I didn’t get that.”

Customer Service

Ruby

JANUARY 4, 2023

However, when you consider that the average customer service rep’s salary is around $36,000 per year, it can end up being prohibitively expensive for small businesses with limited resources and budgets. Work in healthcare, legal, or home service industries? That may sound manageable to some.

Small Business

FirLyfe

MARCH 7, 2019

FitLyfe’s design, research & development, quality assurance, security protocols, customization, customer service , and ongoing maintenance surpass any wellness platform vendors in the industry.) It was was suspended and supported by over 14,000 miles of steel cables.

Maintenance

Workplace Insight

MAY 1, 2022

City Hall creates space for both a public sector work force and for private enterprise and there is a publicly accessible ground floor which contains a multifunctional council chamber, customer service centre and cafe spaces. Greenery is present throughout Bloc’s interior, improving workspace air quality and powering productivity.

Flexibility

Vantage Circle

MAY 6, 2024

Content Marketplace : Off-the-shelf content from different departments, from HR to Software Technology, is available on request. Social Learning : With options like live chat and group chats, the learners can share and collaborate on learning materials and information with their peers.

Learning

Vantage Circle

MAY 20, 2024

In the tech-driven modern workplace, using technology to build employee engagement tools is rather a smart move. Customer Reviews “I believe a bit more flexibility in terms of design and formatting would enhance the overall user experience for my colleagues.” But how can you ensure engagement?

Software

Vantage Circle

MAY 6, 2024

Content Marketplace : Off-the-shelf content from different departments, from HR to Software Technology, is available on request. Social Learning : With options like live chat and group chats, the learners can share and collaborate on learning materials and information with their peers.

Learning

Vantage Circle

JULY 13, 2021

It also encompasses benefits such as additional paid time off, office equipment purchases, and technology training. Professional development can start with a company-wide seminar or specific to an area, such as technology updates or customer service. It can be anything from tuition to career training or mentoring.

Flexibility

Vantage Circle

MAY 20, 2024

In the tech-driven modern workplace, using technology to build employee engagement tools is rather a smart move. Customer Reviews “I believe a bit more flexibility in terms of design and formatting would enhance the overall user experience for my colleagues.” But how can you ensure engagement?

Software

Vantage Circle

JANUARY 9, 2024

With a reputation of over 70 years in the industry, ADP is known for the technology and innovation it provides to its clients and is named one of the “World’s Most Admired Companies” by FORTUNE in 2024. Customer Service : Paycor is known for its excellent customer service.

Software

Work Life

NOVEMBER 27, 2024

Staffing agencies are one of the more common ways that workers get placed in jobs, especially in temporary roles and in industries including hospitality, healthcare, customer service, and construction. Hiring discrimination via staffing agencies, says Einstein, “happens more often than you think.”

Transportation

Work Life

MARCH 5, 2024

Many workers have also noted the irony of helping Americans find affordable health insurance while struggling to cover their own healthcare costs. I was transferred back to the site, as what I was first hired for, which was a customer service representative. In training, I found out that I was a limited service employee.

Insurance

Success

FEBRUARY 15, 2022

Through the four businesses she has founded, which span strategic services, design, construction and events, Burgess helps solve problems for good and create spaces and events that make you feel happy. His podcast We Make Success Happen went to No. Armando Cantu. Founder, thought leader. Navigating The Job Market with Confidence.

Real Estate

Success

APRIL 9, 2025

Online tools and technology can make managing these freelance jobs simpler than in past decades. Whether you have a knack for writing, customer service, graphic design or social media management, theres likely a freelance opportunity that fits your strengths. Remote.co Best for Work-From-Home Jobs in Various Industries Remote.co

Customer Service

McKensey

JUNE 13, 2025

Think of it as the “gen AI paradox.” About the authors This report is a collaborative effort by Alexander Sukharevsky , Dave Kerr , Klemens Hjartar , Lari Hämäläinen , Stéphane Bout , and Vito Di Leo , with Guillaume Dagorret, representing views from QuantumBlack, AI by McKinsey and McKinsey Technology. trillion to $4.4

Government

Success

MAY 2, 2025

Why Upskilling in the Workplace Is No Longer Optional Technology is improving quickly, and automation is changing and eliminating some traditional jobs. As modern technologies advance, a skills gap is emerginga difference between existing competencies and skills the future will demand. As technologies improve, so should you.

Mentoring

Workplace Insight

MAY 12, 2025

Just this morning, a barista at my gym shared how she has been promoted to Club Services Manager. It was the face-to-face experience in her entry-level job that allowed her to hone her customer-service and rapport skills, whilst building foundational understanding of the operational side of the business. Nor should you.

Customer Service

Vantage Circle

NOVEMBER 28, 2024

Employee monitoring software refers to tools and technologies designed to track and observe employees' activities, productivity, and behavior during work hours. Veriato's emphasis on security makes it an ideal choice for industries with stringent compliance requirements, such as healthcare, finance, and legal services.

Software

OE Cam

NOVEMBER 3, 2024

Industry sectors included: Retail, Technology, Healthcare, Housing/Social, Food/Beverage, Professional Services, Education, Infrastructure, Automotive, Charity and Agriculture. The one question we asked is, ‘In your role as a leader, what keeps you awake at night?

Automotive

Attendance Bot

MARCH 14, 2025

Workplace wellness has traditionally focused on physical healthencouraging exercise, promoting nutritious eating, and providing healthcare benefits. Customizing Wellness Strategies by Team and Role A one-size-fits-all approach to well-being and resilience rarely works. Data can reveal unique stressors affecting different teams.

Prioritization

Ruby

JANUARY 22, 2025

Language and accessibility barriers: Some companies may have limited support for non-English speakers or customers using assistive technologies. Only give access to customer information to authorized team members, and follow any industry-specific compliance requirements, like HIPAA for healthcare businesses.

Prioritization

McKensey

JUNE 20, 2025

Those organizations have been deploying the technology across a variety of business functions—from increasing revenue through more targeted marketing to reducing costs in supply chain operations. 8 “ The state of AI: How organizations are rewiring to capture value ,” McKinsey, March 12, 2025.

Computer