Go Burrows

APRIL 23, 2023

In this episode, Claudette talks about her journey as an assistant, tips for calendar management, delegating, evolving as the job evolves, email management, and dealing with difficult executives. Claudette Clayton has over 25 years of experience as an executive assistant, has a dog named Thor, and loves the Lord of the Rings.

Delegation

Go Burrows

OCTOBER 29, 2023

In this episode of The Leader Assistant Podcast, Nicole talks about the art of delegation, building a support system, being a mompreneur, and unlocking your productivity potential. So excited to hear Nicole’s story and chat with her today about a little bit about delegation and unlocking productivity potential.

Delegation

Insperity

DECEMBER 22, 2020

As your organization grows in numbers of staff and complexity, it becomes even more critical that you solidify your structure – if you want to perform at a high level, keep your employees satisfied and provide excellent customer service. Train your managers to be strong mentors who can delegate control rather than micromanage.

Decision Making

Insperity

FEBRUARY 2, 2017

A solid plan should help you combat the common issues of rapid growth mentioned above: Hiring woes : If key managers need to delegate some or most of the hiring, new hiring managers need to understand that hiring for cultural fit is important and then be trained on interviewing techniques.

Onboarding

Jen Lawrence

NOVEMBER 16, 2020

Sales Funnels and Customer Service. The next is the key to documenting your systems for easy reference and delegation. Perfect for keeping yourself organized and delegating to other team members. Supports attracting potential clients to your business. Email Marketing, Social Media, Website. Contracts and Agreements.

Bookkeeping

Jen Lawrence

NOVEMBER 16, 2020

Sales Funnels and Customer Service. The next is the key to documenting your systems for easy reference and delegation. Perfect for keeping yourself organized and delegating to other team members. Supports attracting potential clients to your business. Email Marketing, Social Media, Website. Contracts and Agreements.

Bookkeeping

Jen Lawrence

SEPTEMBER 5, 2019

One-Touch Rule When approaching your inbox, be prepared to handle the message right then using the 3 D’s guide: Delete / Delegate / Do. Delegate: Is the message not best answered by you? Utilize good customer service and acknowledge receipt of emails. Delete: Move that message to trash and move on with your day.

Customer Service

Jen Lawrence

SEPTEMBER 5, 2019

One-Touch Rule When approaching your inbox, be prepared to handle the message right then using the 3 D’s guide: Delete / Delegate / Do. Delegate: Is the message not best answered by you? Utilize good customer service and acknowledge receipt of emails. Delete: Move that message to trash and move on with your day.

Customer Service

Go Burrows

SEPTEMBER 17, 2023

Valerie Trapunsky is a former A-list personal assistant and Chief of Staff, current founder and CEO of ChatterBoss, and author of Delegation Nation: How Entrepreneurs and Assistants Can Thrive Together in a Remote World.

Delegation

Ruby

SEPTEMBER 30, 2020

So for instance, I need 10 customer service agents, or I have a big project coming in, we just take all the heavy lifting off of them, say, “No problem. It’s truly helpful, I’m sure, for our community and our customers. Let’s start out with kind of a trial. Here is one or two staff.” Thank you for your time.

Delegation

Success

MARCH 15, 2022

Customer acquisition is king. Right now you might be wearing five hats, such as for operations, accounting, customer service, collections and human resources. If you aren’t the primary value creator of a given duty, then delegate it. To succeed, you need to embrace selling as Priority One. You’re busy.

Sales

Tanveer Naseer

AUGUST 23, 2017

Years later, this has become an important part of the fabric and nature of our customer service culture, and something that staff, customers and our partner network have gotten behind. We took this concept to the next level, and turned it into one of our signature customer service exercises today.

Customer Service

Vantage Circle

JUNE 23, 2022

Mistake #5: No delegation. Many leaders fail to delegate tasks properly, partly because of a lack of trust in employees and attachment to their ideas. Instead, you can also make your employees understand what is change management and how you plan to shift the delegation to mid-level workers. Attracting customers.

Delegation

Go Burrows

NOVEMBER 19, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Networking

Productivityist

DECEMBER 15, 2013

One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service. Shorten this list to tasks that save you enough time that it’s worth delegating. It’s important to only delegate tasks that make sense. Rule out hidden traps.

Data Entry

Productivityist

JULY 2, 2021

This can be anything from building visual reports , sending internal communications, sales, and customer service to managing project tasks. When delegating, it is important to understand the strengths and weaknesses of your team first, so you can identify how to best distribute the tasks. Take regular breaks.

Multitasking

Tanveer Naseer

JULY 26, 2016

Ottawa County, Michigan – living the “Golden Rule” and celebrating their police officers who regularly receive customer service awards after giving motorists $200 tickets! If it were as easy as announcing that a customer-centric culture is in place, every organization in the world would have exceptional customer service!

Customer Service

Ruby

MARCH 28, 2024

Delegate duties. By the same token, as your business grows and onboards more personnel, some of your frontline workers may move up to management—so they’ll need to adopt the same mentality and learn to delegate responsibilities. For matters that involve direct customer engagement, we highly suggest outsourcing, though.

Small Business

Tanveer Naseer

MAY 1, 2012

Here in marketing, we keep wondering about the real, everyday challenges of our colleagues in the customer service department. Do yourself and others a favor—organize a lunch, Google video hangout, or conference call on the subject. Let’s have lunch with a couple CS people and hear their perspectives.

Coaching

Ruby

NOVEMBER 16, 2023

The pros of using a call answering service Adds a ton of time back to your day If your team is relatively small, odds are some of your staff are pulling double duty, trying to do their primary tasks while answering calls, too. However, it’s not always cost-effective to hire a full-time receptionist or customer service rep.

Small Business

Fellow

DECEMBER 18, 2023

Delegate these tasks to your team members, keeping task dependencies in mind along the way. Instead of just being the person who sets goals, delegate some of the required tasks to yourself. Customer success : Survey 100 customers to get ideas for customer service changes.

Sales

Vantage Circle

JUNE 17, 2019

You fail to delegate tasks effectively and fairly among your team.”. They are unable to delegate and prioritise tasks. 7) Customer Experience. Customer focus and customer service is the key to building everlasting relationships with customers. You ought to provide a diverse customer experience.”.

Problem-Solving

Go Burrows

OCTOBER 8, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Real Estate

Success

SEPTEMBER 6, 2021

Create Customers Attract your first customers Keep them coming back Step 6. Grow Your E-Commerce Business Create systems Automate everything Learn to delegate Collaborate Always Be Monitoring Step 7. Any less and you attract too many needy customers. More, and they will expect white-glove customer service.

Sales

Success

JUNE 20, 2023

For instance, start your day addressing customer service challenges. Delegate more. “I “Switching between types of tasks is mentally draining. Instead, bundle related projects together and tackle them all at once,” says Firas Kittaneh, co-founder of Amerisleep. Then, move onto marketing campaigns.

Time Management

Fellow

DECEMBER 18, 2023

A project manager will also usually delegate work to employees across various departments on a project-by-project basis, whereas a work management leader will have one team or department to oversee all the time. Task delegation It’s likely that your team already has a backlog of tasks that are waiting to be completed.

Delegation

All Things Admin Blog

JANUARY 8, 2024

When documented procedures exist and are available to everyone, it’s easier to delegate when necessary without having to spend time explaining what needs to be done and how to do it. They also make it easy for you to delegate tasks, have others fill in for you when you’re out of the office, and save time and effort.

Delegation

Vantage Circle

MARCH 28, 2022

Here’s how: You can award different employee behaviors important to your company, like innovation, achieving targets, great customer service, commitment to work, and so on. Delegate the responsibilities of who will be in charge of coordinating and managing the data. Be specific about the work process.

Purchasing

Vantage Circle

SEPTEMBER 26, 2021

Good customer service : Great leaders expect and meet the needs of both internal and external customers. They deliver high-quality products and services to build trust. Practice accountability : Accountable leaders determine objectives, set priorities, and delegate work.

Leadership

Ruby

OCTOBER 5, 2022

Dealing with frustrated customers and humdrum clerical tasks can leave your frontline staff at particular risk of feeling undervalued. All it takes is a little delegation. 3 roles your customer support staff can take on today: 1. Inbox wranglers Most customers expect a response to their email within 24 hours.

Administrative Assistance

ProAssisting Blog

NOVEMBER 22, 2023

They demonstrate adeptness in handling deadlines, delegating tasks, and ensuring seamless collaboration among team members. Moreover, their skill set often extends to areas such as research, data analysis, social media management, customer service, and even technical support, depending on the organization's needs.

Problem-Solving

Ruby

OCTOBER 3, 2023

Some businesses underestimate the importance of these critical tasks, which are the key to winning and keeping customers in today’s era of sky-high customer service expectations ! That’s why we started Ruby, to offer virtual receptionist services to businesses of all sizes and specialties! Why do you need a business plan?

Planning

Ruby

OCTOBER 15, 2020

Be sure you’re giving yourself a manageable amount of work (and time to complete the work) and delegating the rest. Give yourself the gift of more time, energy, and peace of mind by letting a team of industry professionals take care of customer service for you. Go ahead—we’ll be here when you get back.

Small Business

Great Place to Work

APRIL 19, 2023

Of course, employee training isn’t just about delegating or making things easier for management. How often have you said, “I’ll do it myself” because teaching someone else seemed too time-consuming? But how often are you frustrated the next time that same task comes around and you have to do it yourself again?

Training

Ruby

JUNE 1, 2021

How can I expect to succeed in a competitive marketplace if I don’t have the resources to provide consistent 24-hour customer service? Remember: you aren’t required to service every client who comes to you. Delegation is another option for handling certain requests from clients.

Customer Service

Vantage Circle

DECEMBER 24, 2019

And there are those that are requested by customers (especially when your company provides services to other companies). In addition, a company that cares about its employees' development leads the way in terms of good customer service, excellence in delivery and a great working environment.

Training

Vantage Circle

DECEMBER 24, 2019

And there are those that are requested by customers (especially when your company provides services to other companies). In addition, a company that cares about its employees' development leads the way in terms of good customer service, excellence in delivery and a great working environment.

Training