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Digital age workplace: Why soft skills matter more than ever

BMT Office Administration

While employers can turn to training programs to teach employees new hard skills (like how to use a generative AI tool), soft skills are more inherent to an employee’s personality, which means they can be difficult to learn (but not impossible). An example of a soft skill would be problem-solving.

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Understanding the 3 Types of Employee Engagement and How to Improve Them

Vantage Circle

It’s about - How deeply they think about what they do, How they approach problem-solving, and How much they align their thinking with the broader goals of the organization. This could be through formal training, workshops, or even on-the-job learning experiences.

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The Surprising Benefits of ‘That’s Not My Job’ in the Modern Workplace

Success

Asking employees to take on tasks outside their natural and trained skill sets often results in a poor fit that ultimately sets the project and individual up for failure. When the request is indicative of an ongoing problem. That’s why protecting our calendars is one of the best ways to combat burnout and ensure quality output.

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Do You Really Have an Open Culture?

Work in Confidence

Faster problem-solving – frontline staff are often the first to spot issues, but will only speak up if they feel safe. Train your managers – leaders need the skills to handle difficult conversations without becoming defensive or dismissive. We also provide training in Freedom to Speak Up, Speaking up and safeguarding processes.

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Always putting out fires at work? Here’s how to interrupt the cycle

Work Life

Dan Heath’s problem-solving book Upstream opens with a vivid scene: Two friends keep hauling drowning swimmers out of a river, pulling person after person from the current. One multinational business rewired variable pay so that managers earn more for problems averted than for heroic recoveries.

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Sustainable Leadership: Incorporating Recognition into Long-term Business Strategies

Vantage Circle

This disparity between sustainability objectives and employee recognition is more than a small oversight; it is a significant problem at the core of many business plans. Continuous Education: Provide ongoing training on the complexities of sustainability to prevent superficial understanding and actions.

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How to drive performance without playing the blame game

Work Life

The simple act of taking a moment to consider the best response helped them approach problems with a clear mind, avoiding knee-jerk reactions that might discourage team members from raising concerns. This promoted open dialogue and the consideration of multiple viewpoints to understand the same problem.