Remove Problem-Solving Remove Purchasing Remove Technology
article thumbnail

Ingenious Ways to Improve Your Customer Experience

The Receptionist

This trust keeps them coming back to purchase your products or services time and again. Rude or unhelpful workers: Customers can be put off if they perceive that an employee has a negative attitude or is unwilling to help them solve a problem. Implement New Technology Certain types of tech can help you keep your customers happy.

article thumbnail

Business process improvement: 6 smart steps to contain costs

Insperity

Look for faster, more accessible technology that saves steps and solves more problems. Are you using a database that someone built or purchased 12 years ago? When companies are looking to modernize, they tend to jump to technology as a quick fix. Make a list of the problems you want to solve.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

11 critical questions to ask yourself before choosing HR software

Insperity

Choosing the best HR technology platform for your business is a complex endeavor. If you don’t have a solid grasp on what you want to improve, you risk purchasing a platform or solution that ultimately won’t solve your company’s HR challenges. That’s time and money you’ll never get back. What are our most critical needs?

Software 203
article thumbnail

AI Productivity Paradox: Why Most Companies Are Using AI Wrong

Success

As Sara Davison, the co-founder of AI BuildLab, observes, “A lot of the hype around the race to adopt the technology was probably going a lot faster than the maturity of the people understanding how to leverage this technology the best.” That’s purchasing a tool.

article thumbnail

Directing Warehouse Traffic With Ease

The Receptionist

When seemingly small tasks slip through the cracks, they can create larger problems down the road. Leveraging Technology to Direct the Flow of Warehouse Traffic Many elements of these issues can be easily solved with the right technology. But before you commit to a new system, take stock of your current issues and needs.

Logistics 130
article thumbnail

Customer Service Trends You Need to Know

The Receptionist

In 2021, organizations relied on the Internet to connect with customers, increase revenue, and troubleshoot problems. Some companies even began implementing newer technology, like artificial intelligence (AI), to interact with their customers. Customers often want to solve their own problems.

article thumbnail

Upsides of Working with a Dedicated VMS Company

The Receptionist

The more solutions you purchase from the same vendor, the more likely you’ll experience different challenges. This is why it’s best to purchase your visitor management system (VMS) from a dedicated provider. Here are some problems you might encounter with an all-in-one solution.