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In the construction industry, a shortage of workers canand often doesmake or break the flow of business. And because its a market driven by labor availability, it is subject to the whims of the economy more than a lot of other industries. Its also the largest industry worldwide. Many economists warn of a high chance of a recession in the coming years, and many different industries will need to pivot their business strategies if they hope to successfully ride out a potential economic downturn.
We sometimes hear comments like, We already have a receptionist. Why do we need a digital check-in system? Thats a great question. The answer is that despite being known as The Receptionist for iPad, we arent actually suggesting that this software can replace the hard-working person who sits at your front desk. Its true that many companies today choose not to hire full-time receptionists, but many (including most of our clients) still do.
Visitor management systems improve the flow of visitors through your office while also reducing the administrative burden and increasing security. Here are seven best practices for implementing a visitor management system. Choose a user-friendly visitor management system Yes, a visitor management system benefits you by improving office productivity and security.
What does it feel like when youre in a flow? Flow: focused, productive, fully immersed in your task. Headspace describes a flow state as that sense of fluidity between your body and mind, where you are totally absorbed by and deeply focused on something, beyond the point of distraction. Unfortunately, some distractions can worm their way in, disrupting even your most epic flow state.
Its a new year. Many of us make resolutions in pursuit of our own personal or professional improvement, and they often revolve around aspects of life such as eating healthier, moving our bodies more, or committing to a new hobby. Similarly, many organizations use the new year as a chance to make changes in budgeting, strategy, and possibly personnel.
The concept of corporate social responsibility has become more prominent in recent years as corporations have begun to dedicate more resources to social initiatives. These initiatives fall into one of four buckets : Environmental: Producing sustainable goods, partnering with environmentally friendly vendors, and more Ethical: Encouraging ethical behavior from everyone in the organization, including leadership Philanthropic: Pursuing ways to make their communities a better place, whether through
Logistics facilities are bustling hubs of activity, and tracking and accounting for all of that movement—from trucks to people to materials—is no small feat. To keep operations running smoothly, there are systems and processes you can put in place that save time and resources. It’s likely that you’re already using some, if not all, of these tools. Warehouse Management Systems (WMS) for day-to-day operations Transportation Management Systems (TMS) for route planning, scheduling, and more Invent
Manufacturing facilities must adhere to stricter regulations than many other types of businesses, largely due to safety and compliance concerns. Collecting important information from guests can cause delays when visitors arrive. Guests must complete certain tasks, such as watching a safety video or signing a privacy agreement, before they can go about their business.
When someone with a disability—especially a mobility impairment —enters your office, what is their experience like? It doesn’t matter if they work there or if they are just visiting. Your business should be accessible for everyone. The Americans with Disabilities Act (ADA) federal standards require commercial and residential structures to comply with various codes, such as adding ramps, buttons that open doors, elevators, doors of a certain width, and accessible parking spaces.
Emergency Preparedness Month has just passed—but it’s never too late to begin preparing for a disaster. The Department of Homeland Security (DHS) has designated September National Preparedness Month. This annual campaign focuses on a new aspect of preparedness each year designed to help Americans stay safe during, and recover from, various types of disasters and emergencies.
In countless movies, television shows, and other popular media, executive assistants, administrative assistants, receptionists, office managers, and other similar roles have been boiled down to a deeply simplified portrayal of office workers who answer phones, greet visitors, file paperwork, and take meeting notes. Despite these broad characterizations, many preconceived notions about what these professionals do are outdated.
Most of us have experienced some type of internal conflict at work during our careers. This is normal and can sometimes help us solve deeper issues. However, if the conflicts begin to disrupt people’s ability to do their jobs or cause them to leave the organization, it’s clear there’s a problem. Friction in the workplace is uncomfortable for those involved, of course, but also for those around them.
In your manufacturing facility, you likely have areas—such as receiving, production, and shipping—that are off-limits for certain personnel and visitors. Depending on what you produce, you may also have clean rooms, climate-controlled areas, or storage for hazardous materials. What’s more, many manufacturing facilities contain industrial equipment that could be dangerous to those who don’t know how to operate it.
Rachel Duke’s business is thriving—even in the face of disaster. Rachel, a certified Aesthetic Nurse Specialist, worked as an emergency room nurse for 17 years when burnout started creeping in, so she decided to try something new. After taking a job in a dermatology practice, Rachel remembers, “I found a love for aesthetics that I didn’t realize I had.
Some people know exactly what they want out of their careers. Some people inadvertently come across jobs that suit them well and that they end up loving. And some people pursue careers they think will make them happy and successful…but job satisfaction always evades them. For many years, career coach Meredith Masse fell into the latter category. She had a well-paying job, a great boss, and good benefits, but that didn’t stop her from feeling a deep sense of dread every Sunday evening when she t
If you were to ask 100 employees working for 100 different employers, “What is company culture?” you might get 100 different answers. In simple terms, company culture is “a shared set of values, beliefs, and attitudes that make up an organization,” according to Builtin. But because of differing priorities, industries served, and employees hired, culture varies from company to company.
The experience you provide your customers matters—possibly more than anything else your business does. Since they’re the reason your business exists, building trust with them is crucial. This trust keeps them coming back to purchase your products or services time and again. Before social media, word-of-mouth was the best way for businesses to “get their name out there.
Good news: employee burnout has declined since 2022. Bad news: 82 percent of employees are still at risk for burnout this year. Job burnout happens when workers experience chronic stress because of their jobs. It takes a toll on their mental health, of course. But chronic stress is also known to cause serious health issues , including strokes and heart attacks.
Small business owners often have little margin for error when it comes to time. They have to manage it all — products or services, employees, expenses, marketing, sales, and growth. Simply put, they can’t afford to take their eye off the ball. There are many ways to waste or have your time wasted as a small business owner, but here are four time-wasters that you can absolutely control, and how to manage them.
It’s a very special day! Today’s announcement has been years in the works, and we’re so excited to share it with you! The Receptionist for iPad team is proud to announce the launch of a brand new visitor management software solution explicitly designed for global, multi-location enterprise manufacturers: Receptful ! Through our years of experience building amazing visitor experiences with The Receptionist for iPad, we have come to understand the unique needs of the enterprise manufacturing marke
Now Available: Check-Out Reminders The Receptionist for iPad is proud to introduce a new feature to help our customers better maintain visit log accuracy and keep track of their visitors in real time: Check-Out Reminders ! Ensuring that your office’s checked-in visitors are checked out once their visit is complete can provide crucial information for your workplace, from tracking average visit times to maintaining accurate data for compliance to ensuring you have a 100-percent accurate evacuatio
As some spine surgeons say, “once you’re part of the bad back club, you can never cancel your membership.” Perhaps that’s one reason why chiropractic offices are so busy! A Gallup poll found that, as of 2018, more than 35 million Americans had seen a chiropractor for back or neck pain in the preceding 12 months. As a busy chiropractic office , you see many visitors come through your door: mostly patients, of course, but also delivery people, job applicants, and others.
Logistics facilities are a constant flurry of activity. Drivers arrive with deliveries while others prepare to take off with a loaded truck or trailer. Warehouse managers check loads in and out. Workers move freight from truck to warehouse or vice versa. Inspectors and auditors come through to ensure safety and/or compliance. And occasionally, a customer, executive, or shareholder might pop in.
The average American’s medical debt is significant: as of 2023, we collectively owe over $140 billion to medical providers, hospitals, insurance companies, labs, and more. This pervasive problem often prevents people from getting necessary medical care whether they have insurance or not. In 2019, Monica McKitterick, a nurse practitioner, decided to forgo the complications associated with insurance by opening Impact Family Wellness , a direct primary care provider located near Austin, Texas.
People love bundles, especially when it comes to apps. And for good reason – different software solutions all packaged together with one price sounds pretty appealing. You get multiple functionalities and only have to pay one provider. But if you’ve ever been to a restaurant with a 30-page menu filled with dishes from various cultures, you know that trying to please everyone doesn’t always result in the highest quality or the best experience.
Interruptions, manual data entry, and poor collaboration cause the average American worker to waste roughly 25 percent of their day. Inefficiency isn’t just a problem that can derail your flow. It also costs organizations 20-30 percent of their annual revenue. And if you’re the owner of said organization, that affects you directly. People like you who work in financial advisory offices know how important it is to make the most out of your day since time working with and for your customers is m
In the United States, February through April marks the unofficial “tax season,” but any seasoned tax pro will tell you there’s still plenty of work to be done in the remaining months. While a tax preparer’s work is never truly finished, there are periods of slower activity, especially after April 15th (the deadline for filing taxes). While most taxpayers have filed their taxes by then (or have at least filed for extensions), there are many people in need of those services year-round.
From scheduled tours to new visitor orientations or executive visits, large numbers of guests arriving at one time can overwhelm your front desk and create a backlog of visitors waiting to check in on your visitor management system. Never fear — The Receptionist for iPad’s newest feature is here to help. Introducing Groups! Designed to help your workplace schedule and pre-register large, planned batches of visitors, our new Groups feature reduces the workload for your admin team and helps them p
We’re all juggling a lot: families, bills, work, and health, just to name a few. And many people are just one stressful meeting away from burning out completely. There are many demands on our time, and we all have problems that need to be solved. Behavioral health professionals – therapists in particular – are in crisis right now. Not only do they have to deal with all the challenges associated with family, bills, work, and health, but they also carry the weight of their clients’ trauma and str
Our society is driven by technological innovation and consumption. While many people embrace this, others…not so much. For example, 97 percent of Americans own a cell phone. Of that group, nine out of 10 are smartphone owners. As it turns out, not everyone sees the necessity in smartphones — or even advanced technology in general. To be sure, there are many valid concerns about our current reliance on technology regarding overuse, data security, and privacy.
Ryan Devane (he/him), LCSW started Grounded Wellbeing , a gender-affirming psychotherapy practice offering traditional psychotherapy, gender-affirming support, transformation coaching, and more, to all individuals located in Atlanta, GA. It quickly grew and became a group practice in 2023. Grounded Wellbeing believes in the power of healing within the community and works towards providing a brave and affirming space for its clients to explore current challenges.
Perhaps one of the busiest employees in your organization is your receptionist. They’re constantly handling important duties such as answering the phone, greeting people who walk in the door, and ensuring deliveries go to the right person, among their many other responsibilities. Depending on the type of business you have and your receptionist’s job description, they may be juggling other important work as well.
Every year, in the world of work, we see different themes emerging. These themes often dictate how we operate as individuals, how businesses are run, and how leaders shift their priorities. In 2023, we identified workplace trends such as job-hopping, hybrid work, and preparing for Gen Z to enter the workforce. While we’re still working through some of the lasting effects of the COVID-19 pandemic, and likely will be for the foreseeable future, other issues have started to grab attention.
When the calendar flips over from December to January, accountants and tax preparers enter their busy season. That’s right, it’s everyone’s favorite time of year: tax season. While some tax preparers work from home and complete their clients’ taxes virtually, many work from an office. And when that office is filled with stressed-out and confused people coming and going, it can be overwhelming for everyone who works there.
Between clients, therapists have only a few minutes to use the restroom, get a drink of water, or answer an email. Also, it must be said that being a therapist can be extremely mentally taxing, so those few minutes between sessions can be a precious time to take a deep breath and prepare for the next client. That’s why The Receptionist for iPad works so well for Psychology and Wellness Group PDX and owner Stephanie Snow.
Owning a business is a lot like being a parent. Just like children, your business needs care and nurturing in order to grow and be successful. Then add on the extra challenge for people have never done it before, and everyone seems to have an opinion on the “best” way to do it right. It takes practice, learning from mistakes, and experience to fine-tune the ins and outs of building a flourishing business.
It is well-documented that the social isolation we felt as a result of the COVID-19 lockdowns and restrictions increased the prevalence of mental health diagnoses. In a 2021 study, 22.8 percent of Americans reported experiencing a mental illness of some kind, compared to 20.6 percent in a pre-COVID report. According to the National Alliance on Mental Health (NAMI) , the most common mental illnesses are anxiety disorders (19.1 percent), followed by depression (8.3 percent).
The Receptionist team is delighted to announce that we now support Single Sign-On (SSO) integration! SSO allows your users to bypass the login step for The Receptionist for iPad and use a single set of credentials (i.e. username and password) from a third-party Identity Provider (IdP), like Google or Azure AD, to log in to our application. SSO removes the need for your employees to remember a separate set of login credentials and simplifies the process of adding or revoking access to our softwa
The pandemic threw quite a wrench in everyone’s plans for the better part of three years. In February 2020, the economy was on a steady upward trend , and major job losses from the Great Recession of 2008 had long since been recovered. Low unemployment, interest rates, and inflation helped contribute to the longest economic expansion on record. Then the COVID-19 pandemic came to the U.S., effectively shutting down the entire nation and, as a result, the economy.
In 2023, the U.S. Surgeon General’s office named “Workplace Well-Being” one of its top priorities after the COVID-19 pandemic brought mental health struggles to the surface in a way we have never seen before. The World Health Organization (WHO) reported a 25 percent increase globally in depression and anxiety during the first year of the pandemic alone.
It has been reported that 27 percent of all Americans are living with some type of disability. That’s more than one in four people, and so the chances are high that someone with a disability will visit your business. Disability can show up in a lot of different ways, so it’s important to ensure your check-in process is as inclusive as possible. Additionally, depending on your industry and type of business, there may be requirements by which you must abide.
From our work with therapists and other behavioral health professionals, we have learned that the way you choose to decorate your therapy office can say a lot about you as a person and the way you treat your clients. Odds are you want to convey a sense of calm to your clients as many of them are already dealing with difficult emotions and feelings.
When you operate a business, you must protect your interests. This protection includes your physical property, your intellectual property, and it also extends to your employees. It makes sense to use video as part of your security practices. Surveillance video allows you to keep an eye out on what’s happening in your business both when you’re there and when you’re away.
If you’ve ever sat at a desk for hours and found it increasingly difficult to concentrate, you’re not alone. The human body was not designed to sit for eight to 10 hours every single day. Studies show that you shouldn’t sit for longer than three hours at a time. Actually, it’s a smart idea to stand up and move around at least once every 30 minutes. If you go any longer than that, your metabolism will slow by 90%.
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