The Receptionist

MARCH 26, 2024

We’re all juggling a lot: families, bills, work, and health, just to name a few. And many people are just one stressful meeting away from burning out completely. There are many demands on our time, and we all have problems that need to be solved. Behavioral health professionals – therapists in particular – are in crisis right now. Not only do they have to deal with all the challenges associated with family, bills, work, and health, but they also carry the weight of their clients’ trauma and str

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Security Problem-Solving Controlling Office Operations 130

The Receptionist

MARCH 12, 2024

Our society is driven by technological innovation and consumption. While many people embrace this, others…not so much. For example, 97 percent of Americans own a cell phone. Of that group, nine out of 10 are smartphone owners. As it turns out, not everyone sees the necessity in smartphones — or even advanced technology in general. To be sure, there are many valid concerns about our current reliance on technology regarding overuse, data security, and privacy.

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Problem-Solving Technology Computer Software 237

The Receptionist

FEBRUARY 26, 2024

Ryan Devane (he/him), LCSW started Grounded Wellbeing , a gender-affirming psychotherapy practice offering traditional psychotherapy, gender-affirming support, transformation coaching, and more, to all individuals located in Atlanta, GA. It quickly grew and became a group practice in 2023. Grounded Wellbeing believes in the power of healing within the community and works towards providing a brave and affirming space for its clients to explore current challenges.

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Coaching Sales Communication Learning 245

The Receptionist

FEBRUARY 6, 2024

Perhaps one of the busiest employees in your organization is your receptionist. They’re constantly handling important duties such as answering the phone, greeting people who walk in the door, and ensuring deliveries go to the right person, among their many other responsibilities. Depending on the type of business you have and your receptionist’s job description, they may be juggling other important work as well.

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Travel Arrangements Data Entry Security Communication 130

The Receptionist

FEBRUARY 1, 2024

Every year, in the world of work, we see different themes emerging. These themes often dictate how we operate as individuals, how businesses are run, and how leaders shift their priorities. In 2023, we identified workplace trends such as job-hopping, hybrid work, and preparing for Gen Z to enter the workforce. While we’re still working through some of the lasting effects of the COVID-19 pandemic, and likely will be for the foreseeable future, other issues have started to grab attention.

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The Receptionist

JANUARY 23, 2024

When the calendar flips over from December to January, accountants and tax preparers enter their busy season. That’s right, it’s everyone’s favorite time of year: tax season. While some tax preparers work from home and complete their clients’ taxes virtually, many work from an office. And when that office is filled with stressed-out and confused people coming and going, it can be overwhelming for everyone who works there.

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Food Security Planning Learning 130

The Receptionist

JANUARY 16, 2024

Between clients, therapists have only a few minutes to use the restroom, get a drink of water, or answer an email. Also, it must be said that being a therapist can be extremely mentally taxing, so those few minutes between sessions can be a precious time to take a deep breath and prepare for the next client. That’s why The Receptionist for iPad works so well for Psychology and Wellness Group PDX and owner Stephanie Snow.

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The Receptionist

JANUARY 9, 2024

Owning a business is a lot like being a parent. Just like children, your business needs care and nurturing in order to grow and be successful. Then add on the extra challenge for people have never done it before, and everyone seems to have an opinion on the “best” way to do it right. It takes practice, learning from mistakes, and experience to fine-tune the ins and outs of building a flourishing business.

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The Receptionist

DECEMBER 12, 2023

It is well-documented that the social isolation we felt as a result of the COVID-19 lockdowns and restrictions increased the prevalence of mental health diagnoses. In a 2021 study, 22.8 percent of Americans reported experiencing a mental illness of some kind, compared to 20.6 percent in a pre-COVID report. According to the National Alliance on Mental Health (NAMI) , the most common mental illnesses are anxiety disorders (19.1 percent), followed by depression (8.3 percent).

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The Receptionist

DECEMBER 11, 2023

The Receptionist team is delighted to announce that we now support Single Sign-On (SSO) integration! SSO allows your users to bypass the login step for The Receptionist for iPad and use a single set of credentials (i.e. username and password) from a third-party Identity Provider (IdP), like Google or Azure AD, to log in to our application. SSO removes the need for your employees to remember a separate set of login credentials and simplifies the process of adding or revoking access to our softwa

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The Receptionist

NOVEMBER 30, 2023

The pandemic threw quite a wrench in everyone’s plans for the better part of three years. In February 2020, the economy was on a steady upward trend , and major job losses from the Great Recession of 2008 had long since been recovered. Low unemployment, interest rates, and inflation helped contribute to the longest economic expansion on record. Then the COVID-19 pandemic came to the U.S., effectively shutting down the entire nation and, as a result, the economy.

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The Receptionist

NOVEMBER 27, 2023

In 2023, the U.S. Surgeon General’s office named “Workplace Well-Being” one of its top priorities after the COVID-19 pandemic brought mental health struggles to the surface in a way we have never seen before. The World Health Organization (WHO) reported a 25 percent increase globally in depression and anxiety during the first year of the pandemic alone.

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The Receptionist

OCTOBER 31, 2023

It has been reported that 27 percent of all Americans are living with some type of disability. That’s more than one in four people, and so the chances are high that someone with a disability will visit your business. Disability can show up in a lot of different ways, so it’s important to ensure your check-in process is as inclusive as possible. Additionally, depending on your industry and type of business, there may be requirements by which you must abide.

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The Receptionist

OCTOBER 16, 2023

From our work with therapists and other behavioral health professionals, we have learned that the way you choose to decorate your therapy office can say a lot about you as a person and the way you treat your clients. Odds are you want to convey a sense of calm to your clients as many of them are already dealing with difficult emotions and feelings.

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Networking Planning Learning 130

The Receptionist

SEPTEMBER 6, 2021

When you operate a business, you must protect your interests. This protection includes your physical property, your intellectual property, and it also extends to your employees. It makes sense to use video as part of your security practices. Surveillance video allows you to keep an eye out on what’s happening in your business both when you’re there and when you’re away.

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The Receptionist

SEPTEMBER 13, 2021

If you’ve ever sat at a desk for hours and found it increasingly difficult to concentrate, you’re not alone. The human body was not designed to sit for eight to 10 hours every single day. Studies show that you shouldn’t sit for longer than three hours at a time. Actually, it’s a smart idea to stand up and move around at least once every 30 minutes. If you go any longer than that, your metabolism will slow by 90%.

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The Receptionist

SEPTEMBER 20, 2021

We’ve all found ourselves in uncomfortable situations at work, from office politics to the endless power struggle over the thermostat. But what happens when you’re confronted with suspicious activity coming from a guest or customer? You want to believe the best in everyone, and you also assume that every person who enters your lobby is there with good intentions.

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The Receptionist

SEPTEMBER 25, 2021

“Scheduling is my favorite thing!” said no one, ever. Whether it’s for desks and rooms at your coworking space, or for meetings or events, booking time and space is usually much more complicated than it needs to be. Here are 15 room scheduling software tools that take the pain out of scheduling events and meetings for your coworking space. Scheduling Software Management for Coworking 1.

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Software Sales Problem-Solving Customer Service 130

The Receptionist

SEPTEMBER 27, 2021

We’re in unprecedented times. In response to the COVID-19 pandemic, most businesses around the country and the world were temporarily closed. In recent months, some businesses have started to reopen, first to employees and then to visitors. With so many mandates and safety concerns, it can be difficult to know how to safely reopen your office to visitors.

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The Receptionist

SEPTEMBER 28, 2021

As coworking has become more popular, tech companies have started building software to help coworking spaces thrive and create the best experience for their members and visitors. Here The Receptionist lists five of the best workspace management software. Coworking Office Space and Visitor Management Apps 1. Nexudus We featured Nexudus in a previous blog post about scheduling tools for coworking spaces , but the software can do much more than just organize rooms.

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Software Advertising Networking Food 130

The Receptionist

SEPTEMBER 30, 2021

A digital newsletter is an excellent way to stay top of mind for your customers and prospects. Whether it’s a daily digest (think: news organizations), a weekly wrap-up (for sites and blogs that publish often), or a monthly update (most any other business), a newsletter facilitates engagement and communication with your audience. However, it can be tricky coming up with a newsletter that really grabs your audience’s attention.

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The Receptionist

OCTOBER 4, 2021

The time has finally come to welcome your employees back to the office. But how? If this is the first time employees will be returning to in-person work since the pandemic began, it’s normal to have a ton of questions and concerns. After all, there’s no official handbook on how to safely return to in-person work. And this may be why a reported 39% of organizations still don’t have a finalized plan for how to welcome their returning staff back to work.

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Office Layout Flexibility Flexibility Equipment 130

The Receptionist

OCTOBER 11, 2021

Do you need wayfinding digital signage in your office? The answer depends on two things: Will your visitors need to navigate from your reception area to a different location? Are you working with a limited staff without the ability to personally escort every visitor? If the answers to both of those questions are “yes,” it’s time to consider wayfinding signage for your office.

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Office Layout Advertising Construction Communication 130

The Receptionist

OCTOBER 18, 2021

Trust is an essential component to an efficient workplace. Without trust, you have a group of people showing up for a paycheck but who aren’t truly committed to the mission or each other. However, when you successfully build trust, your team’s overall performance will soar to greater heights, and everyone will truly feel like a team. Not only does trust increase productivity, but it also leads to creative thinking as team members feel comfortable expressing and exploring their ideas.

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The Receptionist

OCTOBER 18, 2021

Extreme weather, bomb threats, combustible dust explosions: all events that require companies to switch on emergency gear. Since these situations invariably cause panic, having a solid emergency evacuation plan in place is the best way to handle them. OSHA has identified some crucial elements that should be included in every business’s emergency evacuation plan, and in this post, we’ve adapted them to include any visitors or guests you might have on your premises.

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The Receptionist

OCTOBER 25, 2021

These days, it’s more important than ever to hold on to your employees. As the economy heals from the effects of COVID-19, companies are eager to hire new workers and retain their current team. From a worker’s point of view, it’s a great time to be on the hunt for a new job. Wide-spread labor shortages make for unprecedented opportunities to find new and better-paying jobs.

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The Receptionist

NOVEMBER 1, 2021

L et’s discuss how to create a safe visitor experience in your office. When you’re open to the public, you’re responsible for more than simply securing your team, your data, and your property. You must also aim to create a secure and enjoyable experience for your visitors. They do expect a reasonable level of security when visiting your office.

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Maintenance Security Learning 130

The Receptionist

NOVEMBER 8, 2021

How do you successfully conduct one-one meetings with your employees? Keep reading. In this guide, we’ll give you top, time-tested strategies for improving your individual employee check-ins. When you regularly meet with your team members, you will reap major benefits. First, you’ll create a stronger team, and second, you’ll develop a better relationship with your individual team members.

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Construction Computer Communication Planning 130

The Receptionist

NOVEMBER 11, 2021

One of the most frequent requests from potential users and customers alike has been delivered, as we are excited to announce the new native integration between The Receptionist for iPad and Microsoft Teams! We’re excited to provide our customers with this new integration and make it even easier for them to track and be notified of visitors’ arrivals using the tools they already use daily.

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Software Legal Communication Learning 130

The Receptionist

NOVEMBER 15, 2021

Respect plays a fundamental role in your workplace. It’s the basic building block to your success. Without respect, you’re left with a toxic environment where no one trusts each other and few are motivated to go above and beyond their basic job responsibilities. However, if you want to increase productivity, reach shared goals, and ensure that every team member feels valued, you must cultivate an atmosphere of mutual respect and appreciation.

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Promotion Teamwork Construction Controlling 130

The Receptionist

NOVEMBER 22, 2021

Trends are constantly ebbing and flowing. Customer service trends are no exception. For example, COVID-19 fundamentally transformed the way we do business. Organizations were forced to figure out how to provide quality service to their customers in new ways. Many companies shifted their entire operation online. As a result, the Internet became the most important tool for connecting with customers.

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The Receptionist

NOVEMBER 29, 2021

Today’s employees prefer a flexible workplace model where they can choose when to work in the office and when to work remotely. While the hybrid model has been around for years, it’s become even more popular post-COVID-19. Some employees have discovered that they actually prefer working alone the majority of the time, with the option to check in for in-person meetings every now and then.

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The Receptionist

DECEMBER 3, 2021

Operations managers wear many hats to get their jobs done each day. Their work regularly includes planning, strategy, development, production, and distribution. They typically work across many other departments to make sure that goods and services are created and delivered properly. Because of all of these roles, operations managers must also exhibit a wide variety of skills.

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The Receptionist

DECEMBER 6, 2021

Have you heard of employee personas? In this guide, we’ll explain what an employee persona is, why developing these personas will benefit your team, and how to do it. What’s the secret to your business’ success? Happy employees. Your employees are the heart of your business. While many businesses focus solely on customer experience, it’s even more important to consider the employee experience.

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Problem-Solving Influencing Creativity Mentoring 130

The Receptionist

DECEMBER 13, 2021

If you’re new to the concept of digital visitor management, you may be thinking, “Is a visitor management system just a glorified sign-in sheet?” Actually, a visitor management system like The Receptionist for iPad allows you to exercise ultimate control over your visitor’s experience with your business. If you’re unaware of all of the benefits that this type of system can provide, this guide is for you.

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Creativity Security Controlling Reporting 130

The Receptionist

DECEMBER 20, 2021

Creating safety training for employees is right up there with root canals and post-holiday clean-up on the list of things that no one wants to do. Although it may not be fun to create, your safety training program will protect your organization and its most valuable resources (your human workforce) from harm There’s no downside to training your employees on proper safety protocols.

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The Receptionist

DECEMBER 27, 2021

Are you looking for some fun ways to build your virtual team? In this guide, we focus on virtual team-building activities that will improve your organization. One of the best ways to build a successful organization is to focus on team building. Your team is at the heart of your organization. And team building is the ongoing process of strengthening the relationships between your employees.

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