article thumbnail

How the Best Companies Are Using AI to Upskill Employees

Great Place to Work

Chatbots that train customer-facing teams Tony Bond, chief diversity and innovation officer at Great Place To Work®, shared an example of a sales team that uses AI to practice their pitch or hone their selling skills during a virtual roundtable held by Fortune. “It More than 1 million fewer email notifications sent annually to employees.

article thumbnail

Digital age workplace: Why soft skills matter more than ever

BMT Office Administration

While you may have to provide some AI training for Candidate B (or provide them with a mentor), they’ll likely learn fast and perform well. More and more roles involve analyzing some data, whether diving into sales performance metrics or calculating your average order value on Amazon.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to unlock creativity in the hybrid workplace

Work Life

If you work in sales, engage more with those weak ties in HR, for example. If you practice reverse mentoring, experienced senior employees can also benefit from the insights gained from new hires, with whom they would not typically interact. The more diverse, the greater the possibility of learning and innovation.

article thumbnail

Beyond AI Automation: How the Best Companies Use AI to Augment Employee Capabilities

Great Place to Work

For example, you might use AI to summarize research, locate data points, or generate templates for reports, so that employees can better focus their time on more meaningful work, like analyzing data, mentoring team members, or building relationships with customers. When you approach AI this way, it supports a positive workplace culture.

article thumbnail

Worried your employees want to quit? Here’s an easy way to increase engagement

Work Life

Throughout my twelve years at Allianz Trade, Ive been given flexibility to explore various positions, from marketing and communications to human resources, sales, and distribution. Offer Mentorship for Growth and Development Research indicates that 90% of employees with mentors report greater job satisfaction.

article thumbnail

How to help managers lead more effectively with AI

Work Life

As a regional sales VP at a fast-growing tech company, she prided herself on building a loyal, high-performing team. Encourage them to reinvest it in what matters most: mentoring team members, building culture, thinking strategically, or developing their own leadership skills. The risk isn’t just wasted hours. It’s wasted opportunity.

article thumbnail

Telephobia: Gen Z’s Newest Anxiety in the Workplace

Success

Others have begun pairing new hires with mentors who can coach them through their first few months of phone-heavy responsibilities. In workplace onboarding, a few employers are incorporating call etiquette into training modules, not unlike how they address email tone or video meeting protocols.