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Employee burnout is a big problem in the workplace, especially following the COVID-19 pandemic. Feelings of burnout – when an employee just feels done with their current situation – can manifest in various ways: Lack of interest or initiative in work Withdrawal from others Displays of stress , frustration, disillusionment or exhaustion – sometimes with little provocation Negative attitude Frequent absences.
Financial wellness refers to one’s financial stability and overall ability to manage their economic life. For many years, organizations have utilized only a small range of offerings to improve their employees’ financial health. As financial wellness benefits expand and the call for a broader range of solutions intensifies, businesses are beginning to adjust their offerings.
So if you're looking to build your confidence, where should you focus your time, effort and energy for the best outcome? We spoke to 5 members of the business support community to understand how they have developed and how they maintain their confidence and their top tips for you to begin your own journey into being a more confident version of yourself.
Before you decide to start your own business, you’ve already spent countless hours figuring out all of the details to make it great. You know what kind of company you want to run and the culture you want to foster. The question is, how do you find the best employees? Click to continue reading.
Forgetfulness is costing you time, money, and a ton of missed opportunities. In the age of automation, it’s easy to underestimate the power of a well-trained human mind. But memory isn’t just a parlor trick, it's a strategic edge. Human memory is one of the most underrated business skills. Whether you’re managing people, leading sessions, or having high-stakes conversations, remembering names, details, and concepts can be transformative in building trust, absorbing knowledge, and driving perform
Being a great manager means creating an environment where your employees feel part of a team. You empower your people and help them understand the value of their contributions. You serve your employees and ask how you can best support them. Through ongoing conversations about each person’s role on the team, you learn what’s most important to your employees and how to keep them engaged.
You were selling well, making deals, and all was right in the world. Then, without warning, your sales took a breathtaking, stomach-turning plummet, and you find yourself in the dreaded sales slump. Your results are awful. You feel terrible. Worse still, you feel powerless to change anything. But you aren’t powerless. You can turn the sales slump around with this plan. 1.
What’s an affordable way to generate new leads, improve customer satisfaction, and boost employee productivity? If you answered, “chatbots,” you get a gold star. You’re absolutely right. Chatbots have become the business answer to marketing, troubleshooting, and support all in one. And you can use chatbots to extend the reach of your sales and customer support teams.
What’s an affordable way to generate new leads, improve customer satisfaction, and boost employee productivity? If you answered, “chatbots,” you get a gold star. You’re absolutely right. Chatbots have become the business answer to marketing, troubleshooting, and support all in one. And you can use chatbots to extend the reach of your sales and customer support teams.
Did you know that one of the top challenges for CEOs is developing new leadership? Having great leaders is getting more important with time. Businesses know this, but only less than 5% have development programs at all levels. Tied this to the fact that the number of quits is alarming; Click to continue reading.
Leadership comes with a lot of power. However, the nature of power and its psychological effects frequently leave the debilitating feeling of being isolated from others. It's a feeling so common among successful people that it's become an idiom: "It's lonely at the top." In a wide-ranging interview in 2016 , Apple CEO Tim Cook spoke candidly about the challenges of running one of the world's most iconic companies. "It's sort of a lonely job," he admitted.
If you grew up believing that there was only one type of intelligence—and you either had it or didn’t—it may surprise you to learn that there are several different types, encompassing everything from spatial awareness to music. One of the most critical to develop in the workplace is emotional intelligence , which is the ability to perceive, manage and regulate your emotions.
When electronics manufacturer MVinix moved to a new, larger location, company leaders faced a question: Can we rethink how we manage visitors at the front desk? A full-time receptionist had managed the front desk at the company’s previous location, but the facility move also prompted a new role for that person. MVinix didn’t take in a high volume of visitors each day, but when a visitor did arrive — usually with component parts and hardware for electronics development projects — the MVinix team
Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.
Following the rate at which the internet is connecting us, regardless of geographical locations, it is normal for small businesses to have potential customers in far countries. This creates an opportunity for small and growing businesses to go international, allowing you to grow your company from within the walls of. Click to continue reading.
Your resume is an 8.5-by-11 inch piece of paper (or digital PDF) that recruiters force you to use as a means of marketing yourself to them. No emojis. No gifs. Not even color. Just black and white. Period. How are you supposed to stand out in a crowded marketplace in which everyone’s resumes look so similar? This episode features an excerpt from my audiobook, The Leader Assistant: Four Pillars of a Confident, Game-Changing Assistant.
This week on SUCCESS Line , I talk to Brad, a fledgling entrepreneur and recent graduate of the SUCCESS coaching certification. He is also an Air Force veteran and has led a very successful career as a medical sales rep. However, he has recently felt called to a new passion (or perhaps one that was long dormant) as a relationship, marriage and family coach.
Black History Month kicked off this year with a landmark racial discrimination lawsuit against the NFL and three of its teams (with a fourth just added) filed by former Miami Dolphins head coach Brian Flores. Flores alleges racism in hiring practices, calling out “sham” interviews to comply with the Rooney Rule diversity hiring policy. The league initially said that Flores’ claims were "without merit," but days later, NFL Commissioner Roger Goodell admitted the league’s efforts to promote divers
In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.
Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. The true cost of an agile transformation can be hard to measure, boiling down to a combination of process, people, and tools. As soon as an organization discovers a better way of working, the investments begin. First, you have to decide which framework or methodology works best for your teams; then, you spend time researching and getting buy-in, setting the stage for the cultural change required to adopt new ways of
Throughout the course of my work as a career coach and professional development trainer, I’ve helped hundreds (if not thousands) of people to create their own PDP (or professional development plan). If you’re not already familiar, you can learn more about what a PDP is here. I am a big believer in taking ownership of your career. That’s why I recommend that everyone create their own PDP, even if your manager or employer has created one for you.
The phrase “it’s cheaper to keep ’em,” doesn’t apply just to spouses but to clients as well. Consider Bain & Co. research that found increasing customer retention rates by 5% boosted profits 25 to 95 percent. This is hardly surprising news, but what exactly can you do to nurture your relationships with clients so they stick around for the long haul?
This post, it’s your Friday good news , was originally published by Alison Green on Ask a Manager. It’s your Friday good news! 1. “I wanted to share my story of success in finding a new job this year. This summer, the small academic library I used to work at was running two separate searches for employees. Right at the end of a successful interview for the second search, the only remaining librarian I had a strong mentor relationship with turned in her notice.
5-second summary. As a volume-based business – that is, one that is oriented around selling as many units as possible – you can’t cover every corner of the market or every use case yourself. So don’t bother trying. For SaaS companies that are using the flywheel model, partnering with other organizations on sales, integrations, and add-ons is the best way to attract and satisfy customers who have unique needs.
Our accomplishments are the pinnacle of our professional lives. However, without a few roadblocks along the way, reaching this pinnacle of success is difficult. That is why it is critical to celebrate every employees’ success, no matter how big or small, because these victories do not easily. And you can add a touch of personalization to this celebration of success by adding accomplishment quotes.
Editor’s Note : In 2022, SUCCESS celebrates 125 years as a magazine. Since its inception, it has stayed true to its purpose: to provide its readers the tools, the inspiration and the recipe for improving their lives. Each issue, you’ll get a glimpse at that storied past, which highlights one important point: The world changes, but the tools of self-improvement are constant.
This post, job offered me half the salary I was expecting, vastly over-paying a student, and more , was originally published by Alison Green on Ask a Manager. It’s four answers to four questions. Here we go…. 1. A job offered me half the salary I was expecting. I’ve been at my current job nearly a decade, but have been volunteering my spare time running a committee dedicated to a social cause that personally impacts me.
Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. Cybercrime has dramatically increased during the pandemic, with businesses suffering 50% more cyberattack attempts per week in 2021 compared with 2020. With more and more organizations moving to the cloud, organized crime groups have also evolved their operating tactics to take advantage of the digital revolution, hiring and recruiting hackers to engineer attacks and steal valuable data from organizations across the
Join Bonnie Low-Kramen and her Assistant Jen Wilner Wednesday, Feb 16th at 3PM ET for Heads Together. Are you interested in tackling the burning issues facing all of us in the workplace today? If so, you’ve come to the right place. Join the conversation! We’re streaming live on LinkedIn, YouTube, and Be the Ultimate Assistant Facebook page. See instructions below on how to join us on each platform.
I recently had the distinct pleasure of returning to the movie theater for the first time since the quarantines and lockdowns began. I have a projector at home, so I haven’t been starved for cinema, but I realized just how much I had missed the shared experience of watching a movie in the theater — all of us watching the same thing, all of us leaving with different experiences.
This post, can I tell sick coworkers to go home? , was originally published by Alison Green on Ask a Manager. A reader writes: For background: I am voluntarily working from the office (I really hate WFH) but could go home at any time — most of my coworkers are still fully remote. My company has a vaccine mandate and masks are required for anyone on-site.
Change is never easy. And it’s constant. It’s one of the things that we can rely on… even if we can’t rely on what it might hold for us. That’s why you’re seeing the phrase “change management” so much more than ever before. You can’t really lead change; you can only manage it. Or can you lead it?
Photo by ANTONI SHKRABA from Pexels Inflation. The housing market. The labor shortage. Cryptocurrency. NFTs. Inflation. GameStop. Did I mention inflation? 2021 was a strange and difficult year for many people, and the constant financial disruptions and news stories didn’t make any of it easier. But while that year is behind us (and most people know what an NFT is at this point, or at least the people who want to know do), we’re continuing to live through the same issues.
Editor’s Note: As SUCCESS celebrates 125 years as a magazine, we take the time to reflect and honor the history of the publication and its timeless principles. We also look to celebrate those who will walk with us into the future and all the promises it holds. In this special Q&A, SUCCESS Stories podcast host Madison Pieper sits down with Glenn Sanford, SUCCESS CEO, to hear from the serial entrepreneur about what it means to be part of such a storied brand, and what readers can expect in yea
This post, why is this interview question stumping our candidates? , was originally published by Alison Green on Ask a Manager. A reader writes: I’m wondering why a particular interview question that we ask our candidates is so fraught. Something we commonly ask candidates at the very end of our process is quite simple but is for some reason astonishingly difficult and unexpectedly challenging for a lot of candidates.
When I first started writing about productivity, I was writing it from a position of parody. That’s where Effing The Dog – which later became Eventualism – came from. It was this idea that FTD was a parody of David Allen’s Getting Things Done , or GTD. But people misunderstood what the “f” in FTD stood for. Now, I definitely played on that acronyms a little bit.
Communication is an extremely effective tool, particularly when combined with group activities. Employee culture events demonstrate their effectiveness in all areas of the workplace, providing employees with a positive working environment, well-being, and life satisfaction. Especially now that most of us are working from home, it allows people to know each other better in a virtual setting and also enhances a company’s culture.
Most ambitious people have something they would love to do if they only had the money, time or connections to do it. Payal Kadakia pushed through those constraints to actually do it. Kadakia is best known as the founder of ClassPass, a subscription service which allows users to sign up for ad hoc fitness and salon sessions. Kadakia sold the company to Mindbody in 2021.
This post, forced to celebrate the boss’s birthday, snow day favoritism, and more , was originally published by Alison Green on Ask a Manager. It’s five answers to five questions. Here we go…. 1. Why should we all have to celebrate the boss’s birthday? I’m hoping you can tell me if I’m off-base to feel annoyed by something that happened at work.
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