Office Skills
JANUARY 20, 2025
Module 3 – How to Improve your Receptionist Attitude Now! In our digital age, Artificial Intelligence (AI) is changing the way receptionists and administrative professionals are doing even simple tasks […] The post Receptionist Attitude – How is yours? appeared first on Office Skills Training.
McKensey
JANUARY 20, 2025
Women experience substantial health inequities and poor health outcomes worldwide, and the global economy suffers as a result.
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Work Life
JANUARY 20, 2025
Stephanie Mehta, CEO and COO of Mansueto Ventures, publisher of Inc. and Fast Company, sat down with Accenture leaders, David Droga and Julie Sweet, to discuss how they are reinventing Accentures approach to business, with creativity at the core.
I/O at Work
JANUARY 20, 2025
This review examines how autonomy-enhancing algorithmic procedures (AEAPs) can improve acceptance of algorithmic decision-making in personnel selection by allowing practitioners to retain a sense of control.
Speaker: Chandra McCormack, CPA, MBA, NACD.DC
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
Workplace Insight
JANUARY 20, 2025
Almost 60 percent of CEOs around the world expect global economic growth to increase over the next 12 months, according to PwCs 28th Annual Global CEO Survey, launched during today’s World Economic Forum Annual Meeting. The report, which surveyed 4,701 CEOs across 109 countries and territories, also finds that 42 percent of businesses expect to increase headcount by 5 percent or more in the next 12 months more than double the proportion who expect headcount decreases (17 percent), and up
Work Life
JANUARY 20, 2025
Race-based DEI hiring programs arent at their best in the C-suite. They arent at their best in your managerial ranks, either. However, race-based DEI hiring programs do belong somewhere. That somewhere is in early career development. Heres why. When businesses provide diverse candidates with robust entry-level opportunities that include both skill and character development, they cultivate talent that will successfully compete for more advanced opportunities on merit.
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Wellness 360
JANUARY 20, 2025
Many employers talk about employee well-being, but not all of them implement it effectively. While many workplaces address the mental health needs of their teams, one group is often left out of these conversations the leaders. Leaders have the power and authority, yet we think they are immune to feelings of loneliness. Thats not […] The post Feeling Lonely at the Top?
Success
JANUARY 20, 2025
On paper, the multiple car dealerships Michelle Singer manages in Queens, New York, were incredibly successful. Financially, the organization was exceeding its goals. But eight years ago, day-to-day operations told a different story. We were just lacking in interpersonal skills and also lacking in cooperation. Silo behavior was really, really strong, Singer says, adding that at one point, two key managers were undermining each other instead of helping one another.
Total Wellness
JANUARY 20, 2025
Its a regular Tuesday. The printers jammed (again), people are dragging, and the office feels kind of blah. Now imagine this: a smoothie bar pops up in the breakroom, or theres a yoga class happening in the conference room. Suddenly, things dont feel so bad. Thats the magic of wellness pop-ups quick, fun events that give your team a little boost and a reason to smile.
Work Life
JANUARY 20, 2025
Since 1983, when President Ronald Reagan signed Martin Luther King Jr. Day into law, many Americans have observed the federal holiday to commemorate the life and legacy of the civil rights leader, Baptist minister, and theologian. MLK Day volunteers typically perform community service that continues Kings fight to end racial discrimination and economic injusticeto build the beloved community, as he often said.
Speaker: Frank Taliano
Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.
Mad in America
JANUARY 20, 2025
Editor’s note : This article was previously published in The Seattle Times. A s someone who has experienced the trauma of involuntary mental health treatment, I am deeply concerned that the city of Seattle is planning to expand the use of this ill-advised intervention. Specifically, one of Seattles 2025 legislative priorities Improve the reasonable use of involuntary treatment by increasing system capacity and making the Involuntary Treatment Act a more effective and useful tool for first
Work Life
JANUARY 20, 2025
Severance , which imagines a world where a persons work and personal lives are surgically separated, will soon return to Apple TV+ for a second season. While the concept of this gripping piece of science fiction is far-fetched, it touches on some interesting neuroscience. Can a persons mind really be surgically split in two? Remarkably, split-brain patients have existed since the 1940s.
Office Snapshots
JANUARY 20, 2025
Nestled in the northern Minnesota town of Warroad, near Lake of the Woods, is the global headquarters of Marvin. Warroad and Marvin share a culture that values nature, fellowship, and a collective perseverance to get things done. The community and four generations of Marvin family have grown a modest lumber and cedar company into a premier window, door, and lifestyle brand.
Work Life
JANUARY 20, 2025
Angie, an HR director colleague of mine, oversees project managers spread across many divisions at a utility company. Needing someone for a large data project, she realized that none of the project managers she knew had relevant expertise, and she began the time-consuming process of recruiting someone new. During a chance discussion with a colleague, she learned there was someone working in another division who had deep expertise in large data projects.
Speaker: Yohan Lobo and Dennis Street
In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.
Office Snapshots
JANUARY 20, 2025
Gensler collaborated with Virgin Media O2 to design an inclusive, sustainable and ultra-connected London headquarters which provides a brand-new office space for thousands of employees to meet and collaborate on their office days, while also supporting the companys flexible working policies. Located in Paddington and spanning 81,750 sq. ft across 6 floors plus additional ground floor space, the new purpose-built home which represents Virgin Media O2s first major office investment since their me
Work Life
JANUARY 20, 2025
Hello and welcome to Modern CEO ! Im Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to leadership drawn from conversations with executives and entrepreneurs, and from the pages of Inc. and Fast Company. If you received this newsletter from a friend, you can sign up to get it yourself every Monday morning.
Productivityist
JANUARY 20, 2025
As we make our way through 2025, Ive decided to share with you my Annual Axiom I’ve adopted for the year. Keep in mind that I chose this back in August 2024 as I start my year in September to align with the school year. This yearly Annual Axiom is one thats deeply personal, resonant, and versatile: Redesign, Rebuild, Reclaim. If it sounds familiar, its because its one that Ive used before, before my previous three Annual Axioms ( WIT NMW which stood for “Whatever It Takes No Matter
Office Snapshots
JANUARY 20, 2025
Kingland Partners Law Firm, a newly established law firm, has chosen to set up its office in the China World Trade Center Phase 3, located in the Beijing CBD. Unlike the traditional image of law firm offices, Kingland Partners has broken the mold by adopting a 100% open and shared office model, pioneering a brand-new way of working. In a conversation with the founder, he mentioned, “When I was abroad, I thoroughly enjoyed working in the backyard garden at home: bright light, surrounded by
Productivityist
JANUARY 20, 2025
As we make our way through 2025, Ive decided to share with you my Annual Axiom I’ve adopted for the year. Keep in mind that I chose this back in August 2024 as I start my year in September to align with the school year. This yearly Annual Axiom is one thats deeply personal, resonant, and versatile: Redesign, Rebuild, Reclaim. If it sounds familiar, its because its one that Ive used before, before my previous three Annual Axioms ( WIT NMW which stood for “Whatever It Takes No Matter
Eat Your Career
JANUARY 20, 2025
As a certified career coach, I often remind my clients that no job is perfect. However, there are almost always a number of things you can do to make an imperfect job a little closer to perfect. This process is commonly referred to as career crafting or job shaping. Career crafting is the process of redesigning and renegotiating the elements of your role to better suit your individual wants and needs.
Workplace Insight
JANUARY 20, 2025
The way we work is changing faster than ever, and with it comes new challenges for HR professionals. Hybrid work, employee well, being, and fostering meaningful connections are top priorities, but how do we create spaces that deliver on all of this? The answer lies in reimagining the workplace as a vibrant ecosystem where collaboration, creativity, and well, being take centre stage.
Zevo Health
JANUARY 20, 2025
In todays dynamic digital landscape, social media platforms like Meta, Twitter, and TikTok continue to evolve in response to shifting societal, regulatory, and user expectations. Recent changes in their policies and governance approaches highlight the complexities of balancing free expression, content moderation , and innovation. For Content Moderators , these developments signal new challenges and opportunities as the future of online discourse takes shape.
Minding the Workplace
JANUARY 20, 2025
Over the past year, I have been quietly considering options for a potential alternative legislative approach to the Healthy Workplace Bill, model workplace anti-bullying legislation that I drafted some 21 years ago and quickly became the template for U.S. law reform efforts in this realm. The result of that work is a new legislative proposal, the Workplace Bullying Accountability Act (WBAA).
Zevo Health
JANUARY 20, 2025
Introduction: Employee Wellbeing as a Competitive Advantage for BPOs in the Trust and Safety Space In the Trust and Safety (T&S) domain, Business Process Outsourcing (BPO) organizations operate within a uniquely challenging landscape. Teams in these roles are tasked with moderating sensitive, harmful, or controversial content across various platforms, requiring emotional resilience and constant vigilance.
Work Life
JANUARY 20, 2025
On April 3, 1968, standing before a crowded church, the Rev. Martin Luther King Jr. painted his vision for justice. Ive seen the Promised Land , he said. I may not get there with you. But I want you to know tonight that we, as a people, will get to the Promised Land. Twenty-two hours later, he was assassinated. Kings prophetic words express the virtue of hope amid hardship.
BMT Office Administration
JANUARY 20, 2025
Unveiling the hidden costs of doing business Do you have a handle on your organization’s indirect costs? It’s a must-ask question for any business. Otherwise, ‘hidden costs’ like providing health insurance and the cost of utilities will eat into your projected profitability. Calculating an organization’s burden rate , which highlights additional indirect costs associated with labor, manufacturing, and overhead, is necessary to get a clearer picture of its bottom lin
Work Life
JANUARY 20, 2025
The way Kardell Thomas sees things, it wasn’t so much the schools as it was the system that let him down. When thinking about the pros and cons of college players forming a union as they navigate their way through an industry that’s changing by the day, the story of the offensive lineman who has signed with four schools in five years is a good one to tell.
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