Attendance Bot

JUNE 16, 2025

Client Satisfaction: Are SLAs and quality of service unaffected? sales, support tickets, project velocity) steady or improving? Use project management tools like Jira , Asana , or Linear to compare pre- and post-pilot sprint completion rates. Business Health: Are key indicators (e.g.,

Leadership 52

Leadership Customer Service Flexibility Flexibility 52

Success

FEBRUARY 15, 2024

For instance, customer service, sales and human resources, while having technical aspects, are more likely to require emotional intelligence to succeed. But to advance over time and lead the IT department, you will want to develop the soft skills required for project management and team leadership.

Teamwork 120

Teamwork Problem-Solving Customer Service Creativity 120

Success

OCTOBER 24, 2023

For example, a project manager might use the soft skill of problem-solving to resolve unexpected issues during a project’s execution. Conflict resolution Conflict resolution skills allow you to manage disagreements and assist in reaching mutually beneficial solutions. They enhance team cohesion and reduce workplace drama.

Problem-Solving 119

Problem-Solving Teamwork Creativity Maintenance 119

Success

OCTOBER 27, 2021

Maria quit her job as a project manager two years ago to follow her dreams of starting her own business, a decision she actually made after picking up a copy of SUCCESS magazine. . What should be my strategy for increasing my sales when my competition has much more capital to invest? However, they focus on the wrong thing: cost.

Sales 119

Sales Supplies Small Business Project Management 119

Office Vibe

OCTOBER 5, 2023

Effective management systems include a variety of employee performance goals. Imagine you’re a sales executive. To boost monthly sales by 15%. For them, customer satisfaction isn’t an option — it’s the backbone of their business. Sales and revenue goals Make it rain! Sounds ambitious?

Sales 93

Sales Customer Service Teamwork Software 93

Attendance Bot

JULY 28, 2023

From project management and team communication to video conferencing and file sharing, we’ll cover the must-have tools for any remote team looking to thrive. Customization: Slack allows teams to customize their workspace with different themes and emojis, making it feel more personalized and fun.

Software 52

Software Customer Service Project Management Sales 52

Attendance Bot

OCTOBER 14, 2024

Whether you’re a project manager needing quick updates, a sales representative preparing for customer meetings, or a team leader wanting to keep everyone aligned, Slack AI is here to make your life easier. In addition to search capabilities, Slack AI can summarize conversations and channels.

Sales 52

Sales Security Customer Service Purchasing 52

C-Suite Assistants

AUGUST 12, 2024

As a business owner, you have many responsibilities, from overseeing daily business operations and marketing and sales campaigns to creating a business plan, financial management and bookkeeping, customer service, and ensuring legal compliance. Coordinating Projects Project management is vital and time-consuming.

Correspondence 59

Correspondence Travel Arrangements Bookkeeping Administrative Assistance 59

Office Vibe

SEPTEMBER 21, 2023

If the goal is to improve customer service, this should be a central point of discussion during the performance review and broken down into different ways customer service quality can be evaluated. Reports, project outcomes, customer feedback, peer reviews, and more.

Construction 72

Construction Customer Service Sales Training 72

Vantage Circle

FEBRUARY 24, 2023

In July 2001, Larry Page, co-founder of Google, fired all of Google's project managers. The engineers assumed that the company was into technical innovation and that managers limited their autonomy. Is there a connection between customer service and employee empowerment?

Communication 104

Communication Customer Service Problem-Solving Prioritization 104

Fellow

OCTOBER 10, 2023

Customer support: Search for a tool with a proven track record of amazing customer service. The customer support team for your tool should offer a rapid response time for issues, provide self-service help documents, and offer an easy process for getting in touch with support. USD/month (per user) Business—$24.80

Sales 52

Sales Project Management Communication Customer Service 52

Launch Work Places

NOVEMBER 27, 2023

Project Management Software and online tools that support project management are designed to streamline processes and improve results. Trello allows you to set up project boards, assign tasks, and automate tedious tasks. It also has appointment-booking features and other financial tracking services.

Small Business 52

Small Business Software Customer Service Communication 52

Launch Work Places

OCTOBER 30, 2023

Here are seven practical ways AI supports productivity at work: Prioritize and manage tasks : AI can set reminders, manage workflows, and suggest priorities in your project management system. This could include anything from filling out documents or managing spreadsheets.

Customer Service 52

Customer Service Data Entry Creativity Decision Making 52

SnackNation

FEBRUARY 27, 2017

Take customer service and marketing, for instance. Viewed from a high level, both marketing and customer service touch the exact same customer experience – they’re merely different stops on the same journey. Deploy Project Management Tools. In reality, these departments are inextricably linked.

Communication 72

Communication Problem-Solving Customer Service Cubicle 72

Fellow

NOVEMBER 13, 2023

9 Asana Keeping track of all the projects your team is working on—including who is working on what, when deliverables are due, and whether the project is falling behind—can be tough. But a project management tool like Asana can make it a whole lot easier.

Software 52

Software Teamwork Project Management Customer Service 52

Fellow

DECEMBER 18, 2023

As you start thinking, you’ll need to be mindful of work management best practices and tools to make a clear plan for making your team as productive as possible in the new year. What is work management? Work management vs project management Why is work management important?

Delegation 52

Delegation Software Project Management Prioritization 52

Ruby

AUGUST 17, 2020

Google Drive, Dropbox) project management (e.g. a password manager , a virtual private network app Check out this list of 101+ biz tools. Determine which software tools, such as Slack and Zoom, you’ll be using to host conversations and meetings between staff. Optimize your inbound customer service.

Customer Service 52

Customer Service Computer Software Communication 52

Ruby

JULY 8, 2019

Consider all the effort it takes to court customers, build your network, optimize your online presence, hire new staff, launch marketing and sales campaigns… The list goes on. Project Management and Collaboration Don’t let work about work overtake the work itself. And those are only the fundamentals. Is it time-travel?

Bookkeeping 40

Bookkeeping Advertising Customer Service Networking 40

Fellow

DECEMBER 5, 2023

Chatbots Customer service representatives can leverage chatbot automation tools to qualify cases before a human agent manages them. Account management Sales managers oversee a lot of relationships at once, which can make it easy to forget to check in with clients.

Payroll 52

Payroll Data Entry Sales Administrative Assistance 52

Fellow

DECEMBER 8, 2023

The customer service team identifies your customers’ pain points while the product team creates a detailed product roadmap. Sales and marketing come up with the best ways to position your new product in the marketplace, and the development team executes your product vision flawlessly.

Communication 52

Communication Leadership Promotion Problem-Solving 52

Go Burrows

OCTOBER 15, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. I know that there were people I put together committees as well.

Cleaning 98

Cleaning Coaching Mentoring Food 98

Vantage Circle

OCTOBER 28, 2024

Solution: Provide regular, hands-on training sessions to use tools like video conferencing, messaging platforms, and project management software so they can gain confidence in using these tools. They may feel that their feedback goes unnoticed, which might decrease their productivity and impact customer service or sales.

Retail 97

Retail Healthcare Manufacturing Onboarding 97

Success

FEBRUARY 15, 2022

In 2021 their local team of over 30 real estate agents sold over 550 homes for over $160,000,000 in sales volume, making them one of the top producing real estate teams in Canada, and the #1 eXp Realty team in Alberta. . The team has sold over $1 billion in 2021 in real estate sales. Sports executive, sales leader, speaker.

Real Estate 124

Real Estate Coaching Mentoring Sales 124

Ask a Manager

OCTOBER 19, 2016

On one occasion, after months and months of nagging, I applied at my brother’s company as a retail sales rep. The hiring manager seemed baffled that I would be willing to give up being my own boss to come and work retail. Can my resume list projects and services that have since been canceled?

Interviewing 44

Interviewing Retail Supervising Customer Service 44

The Receptionist

APRIL 29, 2025

A recent discussion with our customer, David Pfosi of Edge Construction, revealed something that often goes unnoticed in the construction space: how improving the customer experience can actually set a construction company apart from its peers. Here are some common tools that can automate processes.

Customer Service 130

Customer Service Construction Problem-Solving Technology 130

Success

APRIL 9, 2025

Quick Tip: Parents working from home may also want to consider traditional side hustles like pet-sitting, childcare, sales and event planning, too. Online tools and technology can make managing these freelance jobs simpler than in past decades. Businesses also value Hubspot certifications, so you can use this to your advantage.

Customer Service 105

Customer Service Bookkeeping Networking Flexibility 105

Fellow

JANUARY 31, 2025

For sales: HubSpot Breeze For sales professionals, prospecting can be a real slog but AI agents can help. HubSpots Breeze is an all-in-one AI-powered platform for customer-facing teams, and it comes with AI Breeze Agents. For project management: ClickUp Brain Brain is ClickUps AI productivity assistant.

Customer Service 52

Customer Service Sales Finance Project Management 52

C-Suite Assistants

FEBRUARY 25, 2025

They closely collaborate with other departments, from sales and customer service to product development, to ensure that marketing goals are in sync. The CMO must seamlessly integrate digital marketing methods like search engine optimization (SEO), social media outreach, and content marketing. Handles all forms of communication.

Travel Arrangements 52

Travel Arrangements Multitasking Prioritization Delegation 52