Office Space

APRIL 12, 2023

An IWMS, or Integrated Workplace Management System, is a scalable, cloud-based software platform that helps track virtually every aspect of the workplace and a corporate real estate portfolio. In this article, we explore the evolution of IWMS software and why it’s becoming one of the most important hybrid working tools today.

Software 130

Software Real Estate Maintenance Leadership 130

The Receptionist

APRIL 30, 2024

And for good reason – different software solutions all packaged together with one price sounds pretty appealing. Some software companies seem to offer everything you might need to run your business. Your tech stack — the different types of software you use to run your business — often dictates how smoothly your operations run.

Customer Service 130

Customer Service Purchasing Software Problem-Solving 130

Insperity

MARCH 17, 2022

By hiring employees across time zones, many companies are taking advantage of the opportunity to: Extend business hours Make personnel immediately available to more customers, thereby improving customer service Broaden the job candidate pool to obtain top-tier talent Increase diversity in their workplace.

Leadership 245

Leadership Problem-Solving Communication Customer Service 245

Success

OCTOBER 24, 2023

Examples of soft skills encompass a wide range of abilities, including communication, empathy, adaptability, problem-solving, leadership and teamwork. For instance, an adaptable employee will embrace the benefits of a new software system rather than focusing exclusively on faults. This skill can also assist with client disputes.

Problem-Solving 118

Problem-Solving Teamwork Creativity Maintenance 118

Success

AUGUST 28, 2022

Under normal circumstances, this mission would have made Slone a strong contender for “Employee of the Year” at her software company, VMware. Kickliter’s role is unique: She is primarily focused on customer happiness. Imagine a customer service team on steroids. But for her, it’s just another day on the job. “My

Software 124

Software Problem-Solving Sales Customer Service 124

Success

MARCH 15, 2023

The customer’s inability to make the trade-offs necessary for consensus is, in part, why so many deals fail to close and why so many companies limp along, never solving their biggest challenges. How to help a customer build a consensus Leaders and managers know that consensus increases an initiative’s chance of success.

Sales 110

Sales Problem-Solving Software Customer Service 110

Vantage Circle

JUNE 3, 2024

What is Payroll Software? Payroll Software automates managing employee salaries, wages, bonuses, and deductions. Payroll software typically includes features such as tax calculation, direct deposit, employee self-service portals, and integration with other HR and accounting software.

Payroll 59

Payroll Software Customer Service Security 59

Success

FEBRUARY 15, 2024

For instance, customer service, sales and human resources, while having technical aspects, are more likely to require emotional intelligence to succeed. On your resume For hard skills, list specific technical abilities and certifications relevant to the job, such as software proficiency, languages or technical capabilities.

Teamwork 119

Teamwork Problem-Solving Customer Service Creativity 119

Vantage Circle

JUNE 3, 2024

What is Payroll Software? Payroll Software automates managing employee salaries, wages, bonuses, and deductions. Payroll software typically includes features such as tax calculation, direct deposit, employee self-service portals, and integration with other HR and accounting software.

Payroll 52

Payroll Software Customer Service Security 52

Vantage Circle

OCTOBER 30, 2020

Critical thinking and problem-solving. Employees should be able to negotiate interpersonal and workplace problems with diplomatic solutions. Customer service orientation. They should deliver thoughtful, courteous, and professional service, meeting the client’s needs. Discuss the problem with your manager.

Work Ethic 116

Work Ethic Problem-Solving Customer Service Teamwork 116

The Receptionist

FEBRUARY 6, 2023

Top soft skills for front office staff include: Being a good listener Being a good communicator Problem-solving Time management Interpersonal/ social skills Punctuality Adaptability Soft skills are often those skills that cannot be taught and are instead baked into the personality. What does customer service mean to you?

Onboarding 130

Onboarding Software Interviewing Bookkeeping 130

Fellow

NOVEMBER 13, 2023

Having the right software in place is important for any organization—but it’s especially important when you’re working with remote teams. But not all software is created equal. If you want your remote team to thrive, you need to give them software solutions that make it easier, more efficient, and more enjoyable to do their jobs.

Software 52

Software Teamwork Project Management Customer Service 52

Condeco Software

AUGUST 11, 2022

New York – August 11, 2022 – Condeco , the global leader in workspace scheduling software, today announced it is the proud recipient of a Bronze Stevie® Award for Most Innovative Deployment of HR Technology in the 2022 Stevie® Awards for Great Employers. Learn more about the Stevie Awards at [link].

Software 52

Software Problem-Solving Customer Service Flexibility 52

Vantage Circle

FEBRUARY 24, 2023

Such software offers a plethora of features making virtual sessions fruitful and fun. This involves not just communicating with employees but also actively involving them in decision-making and problem-solving. Is there a connection between customer service and employee empowerment?

Communication 104

Communication Customer Service Problem-Solving Prioritization 104

Work Life

OCTOBER 21, 2024

Bots Bots, short for robots, are software applications programmed to perform automated tasks. In the business context, chatbots are often used to streamline operations, enhance customer service, and improve internal processes. Here is a guide to how each of these is impacting the world of work.

Problem-Solving 75

Problem-Solving Technology Software Creativity 75

Ruby

SEPTEMBER 21, 2022

Small business customers are our favorite kind of people. Given the notoriously bad customer service experiences they’ve had with large companies, it’s not surprising. When someone deals with a small business, they generally expect more in terms of personalized service—and they’re less willing than ever to compromise.

Customer Service 52

Customer Service Problem-Solving Purchasing Small Business 52

ProAssisting Blog

NOVEMBER 22, 2023

Moreover, their skill set often extends to areas such as research, data analysis, social media management, customer service, and even technical support, depending on the organization's needs. Adaptive Problem-Solving The hallmark of a top-tier executive assistant lies in their ability to tackle unforeseen challenges with finesse.

Problem-Solving 52

Problem-Solving Verbal Communication Delegation Software 52

SnackNation

FEBRUARY 27, 2017

She was having the proposal printed and bound, had ordered a custom welcome sign, and was even having the meeting catered by the prospective client’s favorite local restaurant. There was just one problem – no one told Denise that the meeting had been moved up to Tuesday. Take customer service and marketing, for instance.

Communication 72

Communication Problem-Solving Customer Service Cubicle 72

Success

SEPTEMBER 1, 2023

Focus on job duties, skills, qualifications, personal qualities and necessary software. Annette Garsteck , a Hudson, Ohio-based career reinvention coach who empowers women, has more than 20 years of experience as a leader in training and customer service at global Fortune 500 and world-class healthcare firms.

Coaching 105

Coaching Onboarding Consulting Problem-Solving 105

Office Space

MAY 3, 2023

Of course, if you follow the headlines today, you’d be forgiven for thinking ‘hybrid’ and ‘flexible’ and ‘agile’ and ‘shorter work weeks’ are all the same thing—and certainly, they’re all part of the same attempt to solve the same puzzle. appeared first on OfficeSpace Software. Even more telling, a whopping 96.9%

Flexibility 130

Flexibility Flexibility Customer Service Reporting 130

Ruby

JUNE 23, 2021

Here are a few of our favorite stories about how our virtual receptionists and Customer Happiness team members have boosted business by going above and beyond. Table of contents Reaching out when customers are in need—before they ask for it Good customer service is proactive customer service.

Customer Service 52

Customer Service Problem-Solving Correspondence Communication 52

Eat Your Career

AUGUST 28, 2023

The simplest explanation comes from IBM: Artificial Intelligence is a type of computer science that leverages datasets to enable problem solving. The software itself is amazing technology. You have to learn how to leverage the software fully and figure out how to implement it into your day-to-day workflow.

Software 52

Software Technology Legal Computer 52

Vantage Circle

JUNE 19, 2023

Helps organizations identify and address issues before they escalate into bigger problems. However, choosing the right tool will eliminate these problems. Active listening also allows for deeper understanding of employees' needs and challenges, leading to better problem-solving and continuous improvement.

Communication 105

Communication Multitasking Security Problem-Solving 105

Vantage Circle

JANUARY 31, 2023

They want their employees to support and energize Zappos's 4Cs (- Clothing, Customer Service, Company Culture, and Community) with dedication. That is its innovations in hardware, software, and services. Amex is also well known for its top-notch customer service backed by its core value of customer centrism.

Creativity 104

Creativity Communication Decision Making Computer 104

Ruby

SEPTEMBER 15, 2021

Moreover, the wrong provider can create more headaches and work for you in terms of problem-solving. Look for a provider with a stellar reputation for customer care and an array of options. Do you need an answering service? Companies large and small use answering services to answer the phones.

Software 52

Software Real Estate Healthcare Equipment 52

Fellow

DECEMBER 5, 2023

Chatbots Customer service representatives can leverage chatbot automation tools to qualify cases before a human agent manages them. From there, you can work together to see how automated sequences can solve some of the problems you’re currently facing!

Payroll 52

Payroll Data Entry Sales Administrative Assistance 52

Vantage Circle

DECEMBER 8, 2023

Values like integrity, customer service, collaboration, diversity and inclusion should be clearly defined and then integrated into every aspect of operations. Timely employee recognition for achievements, demonstrating values, solving problems, strong collaboration, and milestones show alignment with cultural priorities.

Onboarding 59

Onboarding Leadership Communication Office Layout 59

SnackNation

JANUARY 17, 2016

There’s an obvious problem here: we spend the vast majority of our lives working. Before you can begin to address the problem of employee satisfaction, you have to measure the extent of the problem, and the only way to do this is by listening. How to properly measure and improve employee satisfaction can be a daunting task. #1

Communication 57

Communication Problem-Solving Sales Software 57

Vantage Circle

MARCH 29, 2023

Employees who feel comfortable sharing their thoughts and opinions can generate new solutions to problems and drive business growth. Enhanced Customer Service: Good communication skills can improve customer service by allowing employees to understand the clients better.

Communication 52

Communication Verbal Communication Technology Training 52

Ask a Manager

JULY 24, 2018

The problem? If you get any push-back, you can say, “Because of my accident, I’m really not comfortable having the focus be on the the scar tissue, but I think this plan will solve it nicely.” In my department he mostly did computer-related tasks, but everyone here sometimes has to work at the customer service desk.

Customer Service 37

Customer Service Supervising Transportation Problem-Solving 37

Office Vibe

SEPTEMBER 11, 2023

Customizing the template for your business Before anything, ensure the template reflects your company’s core values and objectives, making sure the evaluation criteria align with what your organization stands for. Then, tailor the performance review template to meet the specific needs of different roles within your company.

Teamwork 62

Teamwork Work Ethic Communication Training 62

Vantage Circle

DECEMBER 29, 2024

Limited Growth Opportunities and the Corporate Ladder I recently spoke with a software engineer who turned down a management promotion because she wanted to become a technical architect instead. Another colleague shifted from marketing to product management and then back to marketing with a deeper understanding of the customer journey.

Salary 111

Salary Onboarding Healthcare Software 111

The Receptionist

MARCH 27, 2023

Visitor management software is an innovative solution to crush the first impression factor by simplifying the check-in experience while enhancing security and potential compliance adherence. The entire software really is superb, I cannot fault it. This helps staff ensure that only authorized individuals are allowed entry to a facility.

Software 130

Software Data Entry Security Technology 130

BMT Office Administration

NOVEMBER 25, 2024

Total quality management is a concept that believes every member of an organization, from bottom-level employees to C-suite executives, should work to improve business processes and customer satisfaction continuously. First, you must decide which actions to take to solve a problem or improve a process. It stands for: Plan.

Manufacturing 130

Manufacturing Teamwork Controlling Customer Service 130

SnackNation

MAY 27, 2016

High morale is also a prerequisite of engagement, and multiple studies have shown that engaged companies outperform competitors in categories like customer service, retention, and profit. Allowing for weirdness also promotes outside the box thinking and creative problem solving. But what about the cost? Make it fun!

Banking 69

Banking Food Problem-Solving Teamwork 69

Vantage Circle

NOVEMBER 28, 2024

What is Employee Monitoring Software? Employee monitoring software refers to tools and technologies designed to track and observe employees' activities, productivity, and behavior during work hours. How to Choose the Best Employee Monitoring Software?

Software 105

Software Security Legal Reporting 105

Success

JANUARY 11, 2025

Like so many entrepreneurs before him, his passion-turned-side-hustle-turned-huge-success started out as a solution for a problem in his own life: He was getting married, and he simply didnt like any of the options available to him. Ben Bosworth never expected to end up here when he made a wedding ring for himself in 2016.

Software 105

Software Problem-Solving Customer Service Salary 105