Work Life

JUNE 6, 2025

I once worked for a client who hired our agency to help them solve what they considered to be their biggest brand-related challenge—poor customer experience, which had them losing contracts. In bold letters, it proclaimed: “Around here, the customer always comes first!” The poster, of course, was not the problem.

Problem-Solving 59

Problem-Solving Customer Service Sales Prioritization 59

Vantage Circle

DECEMBER 8, 2024

When it comes to sales, the most dynamic and vital department of any organization, engagement takes on an even greater significance. A motivated and productive sales team does not hit targets; they drive company growth. – Richard Branson Engagement is one powerful force that can be truly transformational for the sales team.

Sales 93

Sales Teamwork Problem-Solving Coaching 93

Ruby

AUGUST 16, 2021

That three-letter word is one of the most meaningful and rewarding things you can hear from a customer or client. It reflects the amazement someone feels when your customer service exceeds their expectations—when your business truly connects with them. After all, customer service is the number one differentiator between brands.

Customer Service 52

Customer Service Purchasing Problem-Solving Small Business 52

Ruby

FEBRUARY 20, 2020

Customer service skills—every business needs them, but not every customer service professional has them. That’s a shame, because in this day and age, customer service skills are more important than ever. Customer service is the key differentiator for any business , regardless of size or industry.

Customer Service 52

Customer Service Mentoring Problem-Solving Sales 52

Success

OCTOBER 24, 2023

Examples of soft skills encompass a wide range of abilities, including communication, empathy, adaptability, problem-solving, leadership and teamwork. Problem-solving Problem-solving skills enable individuals to analyze complex issues, identify solutions, and make informed decisions for resolution.

Problem-Solving 117

Problem-Solving Teamwork Creativity Maintenance 117

The Receptionist

SEPTEMBER 25, 2021

The two main draws: it’s super easy and it has incredible customer service (according to the reviews). OfficeRnD OfficeRnD is a full-service software platform built to empower coworking space managers. Together, you can automate most of your usual daily sales tasks and track it all in your CRM. It’s also well-priced.

Software 130

Software Sales Problem-Solving Customer Service 130

Success

JANUARY 30, 2023

To customers, a brand is the promise of an experience as well as the experience of that promise being delivered. Some aspects of your brand (great sensory appeal, supreme customer service , excellent training, meeting deadlines , etc.) Consider what is at stake for customers, their problems and how you solve them.

Customer Service 109

Customer Service Advertising Sales Correspondence 109

Success

AUGUST 28, 2022

Slone came from sales. Sometimes it’s just about remembering that someone’s family is going through a rough time, or knowing that they have a big sales meeting coming up and making sure they know they’re going to crush it.”. Kickliter’s role is unique: She is primarily focused on customer happiness.

Software 123

Software Problem-Solving Sales Customer Service 123

Tanveer Naseer

OCTOBER 23, 2012

At one time or another, we’ve all had to deal with a customer service department whose response and actions left much to be desired. For the last few weeks, my wife and I have been trying to get some after-sales support for a recliner sofa we bought recently.

Customer Service 110

Customer Service Sales Leadership Retail 110

Vantage Circle

JULY 4, 2020

It leads to conflicts among employees because of attitude problems. Employees in the workplace may have either a positive or negative attitude towards products or services, specific work tasks, co-workers or management, or the organization as a whole. Employees are messed up quickly by small problems. Joyce Meyer.

Problem-Solving 98

Problem-Solving Customer Service Government Sales 98

Success

FEBRUARY 15, 2024

For instance, customer service, sales and human resources, while having technical aspects, are more likely to require emotional intelligence to succeed. For hard skills, discuss specific projects or tasks where you applied your technical expertise to solve a problem or achieve a goal.

Teamwork 118

Teamwork Problem-Solving Customer Service Creativity 118

Success

SEPTEMBER 6, 2021

According to Oberlo , a drop-shipping app created by Shopify, almost one-third of the world’s population is now shopping online, accounting for 18% of retail sales worldwide. A value proposition clearly tells someone who visits your website or gets stuck in an elevator with you: How you will solve their problem. No problem.

Sales 113

Sales Delegation Problem-Solving Bookkeeping 113

Workplace Insight

MAY 1, 2022

The UK economy has a problem with its over 50s: following the COVID pandemic, they have been leaving the labour force en masse , causing headaches for businesses and the government. Meanwhile, the occupations with the largest percentage rises are process plant and machine operatives (+50%) and sales and customer service occupations (+40%).

Problem-Solving 98

Problem-Solving Government Transportation Customer Service 98

Work Life

OCTOBER 12, 2024

And hierarchy forces managers to do intangible work that’s hard to measure, relative to the more visible and quantifiable work of writing lines of code, closing sales, or completing projects. Excerpted from the book The Bonfire Moment: Bring Your Team Together to Solve the Hardest Problems Startups Face , by Martin Gonzalez and Joshua Yellin.

Problem-Solving 75

Problem-Solving Sales Customer Service Decision Making 75

Success

MARCH 13, 2023

But there was one not-so-small problem: The rent was about three times more than the struggling college grad could afford. To solve her big ranch, little money problem, Wright looked to the resources she already possessed—knowledge of horses and horse care, and 11 empty stalls. Wright rented it anyway. It’s just making it work.

Problem-Solving 109

Problem-Solving Coaching Real Estate Security 109

Tanveer Naseer

FEBRUARY 27, 2018

We fantasize about coming up with that invention or idea that solves a gargantuan problem for a lot of people and therefore is the main driver that propels businesses to be wildly successful. Ever gone to the “other guy”, who charges a little extra but provides excellent customer service?

Real Estate 108

Real Estate Problem-Solving Controlling Customer Service 108

Vantage Circle

SEPTEMBER 26, 2021

Be good at problem-solving : Good leaders identify and analyze problems. They use their practical experience to solve problems that arise in the workplace. They come up with and test alternative solutions to problems. They deliver high-quality products and services to build trust. Conclusion.

Leadership 98

Leadership Problem-Solving Teamwork Coaching 98

Ask a Manager

NOVEMBER 22, 2021

We do the vast majority of our sales through a popular online marketplace, but also have a company webstore where customers can order our products. Our customer service policy is posted on our website, but does not explicitly mention that we do not accept cancellations or offer refunds. We are a niche online retailer.

Customer Service 68

Customer Service Problem-Solving Small Business Retail 68

Ruby

OCTOBER 11, 2019

If there’s a box in the corner offering live customer support, you can be confident the business is experiencing better than average customer service, conversion, retention, and satisfaction. Many small businesses use live chat to expand customer service while saving money. Chat prospects are 4.6

Customer Service 52

Customer Service Sales Problem-Solving Communication 52

Ruby

OCTOBER 13, 2021

In recent years, sales teams across the business spectrum have shifted toward a needs-based approach. Needs-based selling results in more wins for your team by addressing the specific needs of each potential customer —something that larger businesses, perhaps including your competitors, often struggle with. Sorry, couldn’t help it.)

Small Business 52

Small Business Customer Service Sales Purchasing 52

Vantage Circle

FEBRUARY 24, 2023

This involves not just communicating with employees but also actively involving them in decision-making and problem-solving. The scandal involved the bank's employees creating millions of unauthorized accounts for customers to meet sales targets and earn bonuses. How can internal communication help in this?

Communication 104

Communication Customer Service Problem-Solving Prioritization 104

Ruby

JULY 14, 2021

The shortage includes a dearth of candidates for highly technical positions in the fields of operations/logistics and manufacturing/production as well as countless unfilled roles that emphasize communication—jobs in areas such as customer service, office administration, and sales/marketing. And that’s just the beginning.

Customer Service 52

Customer Service Logistics Problem-Solving Manufacturing 52

Workplace Insight

OCTOBER 17, 2023

Integrating data from various departments and applying analytics produces customized reports that provide accurate, real-time insights. The implementation of embedded BI can also aid in improving customer service. Ultimately, this can lead to improved customer retention and acquisition.

Problem-Solving 59

Problem-Solving Decision Making Customer Service Retail 59

SnackNation

FEBRUARY 27, 2017

She was having the proposal printed and bound, had ordered a custom welcome sign, and was even having the meeting catered by the prospective client’s favorite local restaurant. There was just one problem – no one told Denise that the meeting had been moved up to Tuesday. Take customer service and marketing, for instance.

Communication 72

Communication Problem-Solving Customer Service Cubicle 72

Condeco Software

AUGUST 11, 2022

Judges recognize Condeco’s ability to solve this problem, citing its thoughtful response to the shifting relationship between employer and employee, and praising Condeco’s innovative approach to helping organizations build trust with employees and enable effective collaboration.

Software 52

Software Problem-Solving Customer Service Flexibility 52

Ruby

NOVEMBER 4, 2021

For them, every conversation is an opportunity to make a sale, delight a customer, or improve their community. Carry the price of customer happiness… Businesses are often measured by their level of customer service. And when it comes to customer happiness, the stakes couldn’t be higher.

Problem-Solving 52

Problem-Solving Small Business Customer Service Communication 52

Vantage Circle

JULY 1, 2020

HR analytics, also known as people analytics, talent analytics, or workforce analytics, deals with analyzing the day to day functioning and the problems of an organization. One way to assess corporate culture is through the analysis of the formal internal conversation and also the customer service conversations.

Problem-Solving 52

Problem-Solving Sales Customer Service Food 52

Ruby

JANUARY 24, 2022

By contrast, customer loyalty is when a person has had a positive enough experience with your business to engage with you regularly. It can result from great product or service offerings, as well as excellent customer service, and it goes hand-in-hand with customer satisfaction. Every business thrives on sales.

Customer Service 52

Customer Service Sales Problem-Solving Manufacturing 52

Go Burrows

OCTOBER 29, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. It is for them to start thinking again, think like the owner think how you would solve this problem.

Delegation 98

Delegation Multitasking Networking Food 98

Fellow

DECEMBER 5, 2023

Chatbots Customer service representatives can leverage chatbot automation tools to qualify cases before a human agent manages them. Account management Sales managers oversee a lot of relationships at once, which can make it easy to forget to check in with clients.

Payroll 52

Payroll Data Entry Sales Administrative Assistance 52

Go Burrows

NOVEMBER 26, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. To combat this, block off chunks of time in your week for check- ing email, then don’t check email the rest of the time.

Food 96

Food Prioritization Networking Problem-Solving 96

Ask a Manager

JANUARY 27, 2021

The C-suite, the CEO, the VP of Sales, the Head of Operations, whoever it is who needs to explain that the culture of this workplace is one of equity and inclusion. Workplaces don’t know what problem they’re solving. Even if you start with one problem, that’s a dozen or more people whose work lives will be better because of it.

Problem-Solving 44

Problem-Solving Mentoring Coaching Training 44

Vantage Circle

JULY 16, 2021

Or perhaps you want to increase sales. Businesses run with teams collaborating to solve complex problems. Great customer service. Here are some examples of quirky, unique, and effective award titles: Problem Solver Award for the risk-takers who come up with innovative ideas to solve challenges.

Problem-Solving 52

Problem-Solving Teamwork Customer Service Creativity 52

Fellow

NOVEMBER 13, 2023

12 Mural Mural is a visual collaboration software that acts as a digital whiteboard, allowing your team to share ideas, work out problems, and collaborate visually. Features: HubSpot features marketing and sales automation software to help businesses drive revenue via high-quality leads and better customer experiences.

Software 52

Software Teamwork Project Management Customer Service 52

Fellow

DECEMBER 8, 2023

The customer service team identifies your customers’ pain points while the product team creates a detailed product roadmap. Sales and marketing come up with the best ways to position your new product in the marketplace, and the development team executes your product vision flawlessly. It builds a more connected team.

Communication 52

Communication Leadership Promotion Problem-Solving 52

Ruby

OCTOBER 29, 2021

The connection you create, not your litany of ideas to solve their problems or fix their feelings, is the real “solution,” because it makes things better for the other person in their present moment. Your business can connect with and help more customers by boosting everyone’s empathy capabilities.

Sales 52

Sales Small Business Communication Problem-Solving 52

SnackNation

JANUARY 17, 2016

There’s an obvious problem here: we spend the vast majority of our lives working. Before you can begin to address the problem of employee satisfaction, you have to measure the extent of the problem, and the only way to do this is by listening. How to properly measure and improve employee satisfaction can be a daunting task. #1

Communication 57

Communication Problem-Solving Sales Software 57