Success

MARCH 5, 2025

Kohls was one of the first major retailers this year to announce significant layoffs and store closures , cutting 10% of its corporate workforce and planning to shut down 27 underperforming stores by April. As a result, employees now have the opportunity to explore new in-person roles that emphasize marketing and customer service qualities.

Retail 59

Retail Logistics Sales Food 59

Ask a Manager

NOVEMBER 16, 2015

A reader writes: I have been working for the past seven years in a customer service and logistics center. That 50% had nothing to do with customer service and logistics, but more with purchasing and inventory control. The transition period has been planned for, and I expect to start in the new job very soon.

Promotion 42

Promotion Logistics Customer Service Supplies 42

Go Burrows

OCTOBER 22, 2023

In this episode of The Leader Assistant Podcast, Nicki talks about managing a team of assistants, creating a career development plan, cultivating a team culture, and finding happiness in your role. Nicki Cave 4:48 Yeah, so after I graduated, I had planned to go to college. And I laid out kind of the plan. And here are my ideas.

Consulting 98

Consulting Food Training Logistics 98

Vantage Circle

FEBRUARY 23, 2021

4:35) The business environment is indeed turning more agile and fast-paced and that organizations are keeping near-term goals instead of longer terms, and that an organization’s goals and values should be fed in performance planning to ensure an individual’s performance aligns with the overall strategy of an organization. (7:27)

Logistics 52

Logistics Transportation Customer Service Retail 52

Attendance Bot

OCTOBER 9, 2023

An executive retreat can help achieve this goal by giving the company a fresh perspective and providing opportunities for team building, leadership development, and strategic planning. This article covers ways to plan an effective executive retreat so that employees return to work energized and ready to take on new challenges.

Supervising 52

Supervising Teamwork Planning Logistics 52

Fellow

NOVEMBER 13, 2023

Features: Asana allows you to ensure your projects are progressing as planned. Get a bird’s eye view of every project, from milestones to project planning, budgeting, time tracking, and more. Features: Teamwork allows you to manage your team’s resources effectively, from longer-term forecasting to day-to-day capacity planning.

Software 52

Software Teamwork Project Management Customer Service 52

Ask a Manager

JULY 22, 2021

However, the event took place over the weekend and at our next one-on-one the following week, she again focused on the few small logistical things that could’ve gone better rather than all of the main elements that went well, and she made the negative feel like the focal point of the conversation.

Advertising 49

Advertising Salary Government Logistics 49

Vantage Circle

OCTOBER 24, 2024

Without the right tools, managing talent can quickly become a logistical nightmare. It centralizes all employee-related data, providing real-time actionable insights, helping them make better, faster decisions about everything from recruitment to succession planning. As businesses scale, manual processes simply cannot keep up.

Software 52

Software Payroll Onboarding Decision Making 52

SnackNation

OCTOBER 26, 2018

Planning travel itineraries is one important aspect of an Executive Assistant’s work. The success of these mission-critical travel plans rests in the hands of smart, capable Executive Assistants (EAs). The success of these mission-critical travel plans rests in the hands of smart, capable Executive Assistants (EAs).

Transportation 34

Transportation Sales Logistics Planning 34

SnackNation

JULY 27, 2018

Employees aren’t afraid to eliminate plans and strategies that don’t work. Culture summary: Heinan Landa, Optimal Networks CEO, says : “We have intentionally created a unique culture that combines unwavering integrity, laser-focus on customer service, technical expertise, and a heavy dose of fun. XPO Logistics.

Logistics 28

Logistics Problem-Solving Networking Leadership 28

Ask a Manager

NOVEMBER 21, 2016

I am part of an eight-person customer service team at a small start-up. Another might be “at special events, ensure that all sessions and logistics run smoothly, and that we present a highly professional image of the organization.” We want more of those, not fewer. My schedule means I can never attend office happy hours.

Cleaning 31

Cleaning Logistics Customer Service Supplies 31

Work Life

MAY 13, 2024

For us, we’ve been using AI but more in technical ways of [automating] customer service and improving our logistic positions. What are some of the practical ways you’re using generative AI today, and what are your plans for the future? We want to deepen the dialogue with people around what they need in life [and] at home.

Logistics 98

Logistics Problem-Solving Customer Service Computer 98

Ask a Manager

SEPTEMBER 24, 2018

The nature of my position does not allow for extended absences or longer vacations, especially working in a small department with a workload that is heavily based in customer service. Can we talk about how to plan ahead so that I can do that?” In that case, we’re back to you talking to your manager to formulate a plan.).

Networking 37

Networking Banking Planning Logistics 37

Work Life

NOVEMBER 22, 2024

commitment to quality, customer service, and/or ethical practices), decision-making becomes more cohesive and unified. This alignment of values can set a family business apart, creating a unique culture and identity that resonates with both customers and employees.

Logistics 98

Logistics Government Customer Service Decision Making 98

McKensey

JUNE 13, 2025

That’s because agents have the potential to automate complex business processes—combining autonomy, planning, memory, and integration—to shift gen AI from a reactive tool to a proactive, goal-driven virtual collaborator. The result: improved service levels, reduced logistics costs, and lower emissions.

Government 144

Government Technology Software Supplies 144