Insperity

JANUARY 4, 2024

An example of this is a client company discovering that they’ve been continuing to pay for medical insurance for a terminated employee. Some compromise may be necessary When you choose your own insurance offering through a broker, you can select from a vast number of available insurance carriers and plan designs.

Payroll

Insperity

FEBRUARY 12, 2012

“Medical insurance can be confusing,” says Michael Silverman, owner of New York-based Gloron Agency Inc. Insurance plans are one of the most expensive line items for a business. Silverman advises that you seek an independent insurance advisor who will help you select the right provider. Your customer service needs.

Insurance

Success

MAY 11, 2024

Navigating the world of health insurance is complicated enough within the United States. When preparing to move abroad as a digital nomad, typical private medical coverage doesn’t necessarily work while you’re outside of your home country—while travel insurance might not be designed for longer trips or anything other than emergency care.

Insurance

Insperity

JUNE 11, 2014

Their commitment to customer service. This can be a good way to measure of the level of service you can expect. A PEO whose health insurance plan centers on a state-specific carrier (e.g., They can tell you whether they have access to multiple insurance carriers and networks that would accommodate that growth.

Insurance

Success

JUNE 26, 2023

Saving money on car insurance can be a double-edged sword. Many people buy car insurance once and don’t think about it again unless they’re in an accident. But it’s a good idea to review your policy to ensure you have the best car insurance and check for a better price every six to 12 months, depending on when your policy renews.

Insurance

Insperity

AUGUST 16, 2016

For example, hiring home-based customer service reps in other states and time zones could help you provide longer support hours to your clients. Workers’ compensation insurance. Expanding your team across state lines by hiring remote workers is a smart business strategy for many companies. Unpaid leave of absences. Drug testing.

Payroll

Insperity

JANUARY 18, 2018

And if you think insurance can shield you from such expenses, think again. In reality, employment practices liability insurance (EPLI), which may protect a business against claims made by employees in some areas, may not cover wage and hour issues. Outside sales can also be an exempt position.

Legal

Insperity

APRIL 28, 2022

Make sure you have a clear understanding of your company’s complete benefits package, which may include: Health insurance Dental insurance Paid vacation 401(k) retirement plan Perks : How does your company go above and beyond, and what sets it apart from other companies? How did you resolve the situation? How did you handle it?

Interviewing

Insperity

APRIL 9, 2019

Are you meeting all the regulations and requirements for documentation, insurance and more? Other factors should be considered, such as will the technology come with customer service, and if so, for how long? Other companies may opt to outsource their HR services through a professional employer organization (PEO).

Payroll

Insperity

FEBRUARY 8, 2018

Left unaddressed, that stressful commute may manifest itself as side effects such as absenteeism, missed deadlines, poor performance, health issues (which may lead to higher health insurance premiums) and attrition. Still not convinced commuter stress should concern you? Explore alternative locations.

Office Layout

Ruby

JULY 7, 2022

No, in this article, we’re exploring outbound calling for customer service. But outbound customer service calls are entirely different. Consider them opportunities to demonstrate how much you care about your customers or clients. You service your HVAC every few years so it won’t break down on you in a heat wave.

Customer Service

Success

NOVEMBER 24, 2022

A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says. Trupanion: Making insurance cuddly. Insurance is an unemotional product at the end of day. What saddens Smith is that this story was never shared outside the company. “A

Insurance

Work Life

MARCH 10, 2024

One of our most frequent requests is helping employees find and schedule simple services and goods. This could be finding a therapist who accepts their insurance, a handyman to repair a broken window, or refilling an out-of-stock prescription. It is no wonder that 43% of highly skilled women leave the workforce after having a child.

Insurance

Go Burrows

JULY 30, 2023

Yolanda has also served as Co-Chair of the Women’s Leadership Network, a Guardian Life Insurance company employee resource group. In a hybrid context, arranging and running lunch and learn events.

Food

Insperity

OCTOBER 27, 2011

However, when speaking English is an issue of customer service, safety or operational issues, you are protected, says attorney Steve Weisman, who is also a professor at Bentley University in Massachusetts. An employer can’t require a worker to speak only English on his own time, such as during lunch breaks, for example.

Cubicle

Success

JANUARY 18, 2024

Social media also serves as a customer support hotline, enhancing customer service and resolving issues efficiently. “We A few sectors are real estate, financial advising, insurance, home repairs, brick-and-mortar retail and health care, where networking and referrals from friends and family make up the client base.

Influencing

WellSteps

OCTOBER 2, 2024

We are getting better participation because people can track wellness activities on their phones,” says Stephanie Lesco , Supervisor, Administrative Services Division, Lorain County Public Health. “You can cater the program to employees’ needs and abilities, cater it to change based on how many people you actually have.

Insurance

The Receptionist

FEBRUARY 6, 2023

A potential front office team member may be called upon to do any or all of the following: Direct traffic within the office Answer calls Schedule appointments Verify insurance benefits Process paperwork Send and reply to emails Process billing Submit claims Consider what requirements are important to your organization.

Onboarding

Ask a Manager

DECEMBER 13, 2020

Company pays us to not use health insurance or vacation time. Also, 10-hour drinking sessions are a really, really bad idea with colleagues. As a general rule, don’t get drunk with people you work with — it can end up being much worse than this. I’m a mid level manager for a mid size company in the Midwest.

Insurance

Work Life

APRIL 23, 2024

To make ends meet, they’ve borrowed money against Jane’s life insurance policy. In Birmingham, Alabama, single mother Adriane Burnett takes home about $2,800 a month as a customer service representative for a manufacturing company. In March, she returned to work and husband Mike took leave.

Cubicle

Ruby

OCTOBER 11, 2022

Then there’s the time spent onboarding and training your new employee, getting their payroll and insurance set up, and helping them settle into the role. Additional costs include paid time off, dental and vision plans, 401(k), and life insurance. No more payroll taxes, health or life insurance, or 401(k) matching, either.

Payroll

Ruby

JULY 26, 2022

Let’s say you’re the plumbing business I call because the sink in my house broke, or you’re the insurance company I’m calling to navigate new car insurance, or you’re my contractor and you haven’t shown up when you said you would? I worked in customer service a long time. Who doesn't love a good de-escalation?

Insurance

Thrive Workplace

SEPTEMBER 23, 2024

Ninja Roofs takes roofing to another level regarding customer service and quality. TAYLOR: Dealing directly with multiple insurance companies that are always changing is an ongoing challenge. We are dedicated to our core values and getting the job done with precision while keeping an eye out for fine details.

Customer Service

Vantage Circle

JULY 14, 2020

In this episode, Amit Malik , the Chief People, Operations & Customer Services Officer, Aviva Life Insurance India Ltd, talks about " How to keep communication open for remote employees. " There are no face to face conversations, brainstorming sessions and one can longer arrange an in-person meeting.

Communication

Ruby

JUNE 6, 2023

That said, if your freelancer will be interacting directly with your customers—such as in customer service or sales roles—you might want to invest in some one-on-one training to ensure this is someone you trust in a customer-facing role. As far as pay—most charge either by the hour or by the project at a fixed rate.

Insurance

Ask a Manager

JULY 21, 2022

I am a nurse looking for a new role and I see this phrase frequently used, particularly in roles for smaller practices and clinics, often those requiring a more customer service type of role (e.g., What’s wrong with “personable” or “good customer service”? New job’s health insurance wouldn’t start for two months.

Insurance

Ask a Manager

NOVEMBER 10, 2014

This has been for the same position, an entry-level customer service representative at a small mortgage company. A reader writes: I have recently been through a string of people I’ve hired (three in a row) who have abandoned their job: no call no show, within the first two to three weeks.

Insurance

Launch Work Places

OCTOBER 30, 2023

Automate customer service : AI “chatbots” are common for many customer-oriented businesses. AI Tools for Customer Service ChatBot : This AI communication platform supports businesses that work directly with clients and customers. It’s simple to use for anyone, even those without video editing experience.

Customer Service

Ask a Manager

JUNE 16, 2025

” My experience: seven years in jewellery and gift retail, three in computers and phones and photocopier retail and repairs, five in fast food – I got fckn awards for customer service. And my current role has been over a decade in data requests and report design – very focussed on customer needs and communications.

Insurance

Ruby

SEPTEMBER 20, 2022

If you picked up the phone right now and called your internet service provider, your insurance company, or even your local franchise gym, you won’t reach a voicemail. It makes sense that larger organizations can offer this kind of round-the-clock service.

Small Business

Ruby

AUGUST 17, 2020

Optimize your inbound customer service. Think about how customers will reach you without a physical office address. A call answering service such as Ruby makes sure that every person who contacts your business is greeted by a live, friendly professional—24 hours a day, 7 days a week, 365 days a year. Connect and WOW.

Customer Service

Ruby

SEPTEMBER 30, 2019

Challenges Unlike virtual receptionists, who provide personalized customer service experiences, call center agents typically work from pre-written scripts. They excel more as calling services than answering services. Download How do answering services work? An answering service can help your business save money.

Customer Service

Success

SEPTEMBER 22, 2024

Just connect your bills, and the app’s team will work to lower costs of monthly expenses like cell phone bills and car insurance. All deposits are kept in your account with Rocket’s FDIC-insured banking partner, ensuring your money is secure. How Can Rocket Money Help With Your Self-Improvement Goals?

Banking

Vantage Circle

JUNE 3, 2024

Best For: Businesses of All Sizes Standout Features Automated Payroll Processing HR & Talent Management Employee Self-Service Benefits Administration Time & Attendance Tracking Analytics & Reporting Pros The mobile app works well and streamlines HR processes, saving time. The customer service needs real betterment.

Payroll

Ask a Manager

SEPTEMBER 1, 2021

Throughout this time, I’ve noticed that my manager will read through my email exchanges with customers. Can you cite higher insurance premiums when negotiating for more money? Does it matter if you verbally said a salary was good before seeing the insurance premiums? Given that, could you do $X?”

Insurance

Vantage Circle

JUNE 3, 2024

Best For: Businesses of All Sizes Standout Features Automated Payroll Processing HR & Talent Management Employee Self-Service Benefits Administration Time & Attendance Tracking Analytics & Reporting Pros The mobile app works well and streamlines HR processes, saving time. The customer service needs real betterment.

Payroll

Ruby

JULY 19, 2023

Encourage expertise : Whether you sell insurance or swimwear, every business has quirks and complexities that only a select few can navigate in a way that puts customers or fellow employees at ease. Empathy-based social skills Great customer service is usually high on empathy.

Small Business