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Digital age workplace: Why soft skills matter more than ever

BMT Office Administration

More desirable soft skills for them include creativity, critical thinking, and problem-solving. Project management software like Asana is also a big help in this regard, too. #4: 5: Customer service Last but not least, AI customer service bots have certainly shown us the value of human representatives.

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The Role of Executive Communication in Driving Effective Employee Recognition

Vantage Circle

For example, when a leader publicly praises a team for going above and beyond in customer service, it not only acknowledges their great work but also reinforces how this aligns with the company’s mission. Effective communication also helps leaders convey why certain behaviors are being recognized.

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How CEOs can lead in the age of AI agents

Work Life

By 2028, 33% of enterprise software applications will include agentic AI, up from less than 1% in 2024, enabling 15% of day-to-day work decisions to be made autonomously,” according to Gartner. AI agents are not simply software add-ons; they are redefining how we design our business processes and collaborate on our daily work.

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Beyond AI Automation: How the Best Companies Use AI to Augment Employee Capabilities

Great Place to Work

AI shouldn’t replace human workers; it should enable them to be more capable and creative. Most importantly, frame AI as a tool for unlocking your team’s potential — not as a replacement for human judgment and creativity. And much of the conversation surrounding it skews negative: What jobs might disappear?

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7 Productivity Tools to Help You Work Smarter

Success

Customized learning You never want to go stagnant on learning new skills, so options like MasterClass at Work are a great way to customize education for your teams or organizations. The online platform offers classes on topics like leadership, personal development , creativity and communication, all taught by industry leaders.

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The Staggering Cost Of Disengaged Employees: How Disengagement Impacts Your Bottom Line

Vantage Circle

Here's how different industries are paying the price of disconnected teams: Technology In an industry built on innovation, disengaged teams are kryptonite to creativity and growth. Another colleague shifted from marketing to product management and then back to marketing with a deeper understanding of the customer journey.

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Defining and Living Your Company Core Values: A Roadmap to Building a Purpose-Driven Culture

Great Place to Work

Maybe its honesty, creativity, or putting family first. Some examples of core values your company could consider are integrity, accountability, belonging , creativity, innovation, and teamwork. Get your employee engagement software These principles shape who we are and how we move through the world.