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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Get ahead of customer dissatisfaction.

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Will AI become your assistant or your boss? An ethicist explains

Work Life

In management consultancy, AI could disrupt by providing data-backed strategic advice. But now, AI is also taking over more “intellectual” tasks like data analysis and customer service. Algorithm-driven customer service often lacks human nuance and understanding, depersonalizing solutions.

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8 Ways to Lose in Business

Success

Of course, there are some wonderful consultants out there who add value to our businesses—the key word above is totally. When one allows what the experts say to totally govern decisions, that’s when trouble arises and businesses begin to fail. Remember that the customer is king. 2 reason companies lose business.

Coaching 111
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Recruitment Process Outsourcing: The Ultimate Guide

Insperity

RPOs typically provide three levels of service: project outsourcing, program outsourcing and total outsourcing. If you just inked a government contract and need 200 people immediately, that’s project outsourcing. RPO is a highly consultative function with vast differences in structure, focus, technology and cost.

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AI is turning workers in ‘cyborgs,’ ‘centaurs,’ and ‘meat puppets’

Work Life

In customer service, chatbots could manage routine queries, leaving complex, emotionally nuanced issues to human agents. Maintaining a clear delineation between human and AI roles also aids in accountability and ethical governance. This could even lend a perceived objectivity to tough decisions, like downsizing.

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Creating A Customer-Centric Culture – The Disney Way

Tanveer Naseer

Ottawa County, Michigan – living the “Golden Rule” and celebrating their police officers who regularly receive customer service awards after giving motorists $200 tickets! During one of my recent keynote presentations, one attendee said to me, “If you can make this work in government, you can make this work anywhere!”)

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The fundamentals of small business funding

Ruby

Grants may be given out by government agencies, private foundations, or corporations. That’s why, ideally, you should list someone on your team (even if only in a consulting role) who has ample real-world experience running a successful, profitable business. And any borrower with a lack of business experience can expect added scrutiny.