Remove Coaching Remove Onboarding Remove Sales
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How the Best Companies Are Using AI to Upskill Employees

Great Place to Work

Chatbots that train customer-facing teams Tony Bond, chief diversity and innovation officer at Great Place To Work®, shared an example of a sales team that uses AI to practice their pitch or hone their selling skills during a virtual roundtable held by Fortune. “It It can almost be like a sparring partner,” he says.

Banking 108
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Creating a not-so-formal leadership development program

Insperity

Coaching and visioning. Do a few of your in-house customer service reps need to learn the art of outside sales and contract negotiations? Does your marketing manager show promise in developing strategic communication plans but needs coaching to fully understand the company’s market position? Negotiation. Conflict resolution.

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Poor Employee Performance: Is It a Lack of Skills or Accountability?

Insperity

Am I monitoring performance and coaching adequately? If the problem is behavioral, then coaching is required. Maybe she learned that she needs to improve her department’s onboarding process. Coach her through what she needs to do, step-by-step, to improve her performance and behavior. Have they already been trained?

Coaching 278
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How ‘try before you buy’ can help you make better hiring decisions

Work Life

Without being thoughtful about hiring —from crafting compelling job descriptions to setting consistent compensation and onboarding practices—startups risk bringing in team members who are misaligned with the company’s needs or culture, creating friction and slowing momentum.

Sales 92
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3 Tricks to Scoring That Sale

Success

I received an email from a prospective client who said her company really wanted to hire me to speak to its sales staff. The CEO needed to make sure the sales director was onboard, though. So next I met with the sales director. Then the CEO and sales director together. You need multiple sponsors and coaches.

Sales 111
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What is a PEO?

Insperity

Supporting your internal HR team, a PEO helps you manage your liabilities as an employer, providing employee handbooks , new hire onboarding, termination assistance, leave of absence request management, employee relations support, substance abuse prevention services, liability management training, employment verification, and more.

Payroll 277
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5 essential traits of effective everyday leadership

Insperity

A retail sales associate who exhibits the qualities of an everyday leader might go the extra mile to turn a bad customer experience around. Coaching ability. The talent to coach, instead of simply telling others what to do, is an essential trait of effective everyday leaders. Also, empowered employees are more committed.