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How the Best Companies Are Using AI to Upskill Employees

Great Place to Work

Bank of America is using AI for conversation simulation delivered by “The Academy,” the company’s onboarding, education, and professional development organization, which allows employees to practice different interactions with clients and customers. “It can almost be like a sparring partner,” he says. It’s all about building trust, Bond says.

Banking 108
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The ultimate guide to navigating a multigenerational workplace

Work Life

They are the first generation to prioritize mental health and wellness , they vote in droves when it comes to sustainability and climate change , and will be the first generation to write their college applications or cover letters with advanced technology like generative AI, writes Fast Company writer Amelia Dunhop.

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Will AI really lighten the load to reduce burnout and improve our wellbeing?

Workplace Insight

Imagine you work in a call centre for a bank. AI software and technologies are developing at break-neck speed. The idea of AI being able to lift some of the daily administrative burden off employees is appealing and its certainly a large part of the sales pitch of AI tech suppliers. But will it work?

Sales 64
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New Accessibility Act sets out to transform workplace inclusion across the EU

Workplace Insight

The act applies to digital and physical services including websites, mobile apps, e-commerce platforms, banking services, ticketing machines and ATMs. Its advocates suggest that it will transform workplace inclusion across the EU.

Banking 84
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The future won’t follow your roadmap—here’s how to lead anyway

Work Life

More powerful technologies. In practice: A regional bank used this approach to explore the future of trust in financial services. Here’s how to put it to work. Shift from linear forecasts to alternative futures Traditional planning assumes the future will look like today—just more intense. More complex regulations.

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Commercial property growth in regional cities driven by financial services firms

Workplace Insight

ft), though still behind technology, media and telecoms (TMT) and flexible workspace sectors. Notable recent expansions include Vanguard’s move to Manchester in 2024 and Starling Bank’s relocation in 2023. Earlier moves include HSBC in Birmingham (2014), Deutsche Bank (2013) and Goldman Sachs (2022).

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How the 100 Best Companies Outperform the S&P 500 by 2,000% in Cumulative Returns

Great Place to Work

Heres how investment banks like Jefferies are helping money managers get ahead of disruptions in the labor force and what the trend means for your company. Investors and fund managers are increasingly conscious of how labor relations impact company performance.

Banking 64