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Reskilling: What is it and why is it important?

Insperity

For example, a retailer might reskill its in-store salespeople to work as remote customer service agents to support a change in focus from brick-and-mortar to e-commerce sales. Recruiting, interviewing, vetting and hiring new employees is expensive and time-consuming, even before you get to onboarding.

Payroll 328
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5 essential traits of effective everyday leadership

Insperity

A retail sales associate who exhibits the qualities of an everyday leader might go the extra mile to turn a bad customer experience around. For example, using tangible rewards, such as trips to Cancun for hitting a sales goal, works well for some employees. Everyday leaders know the right strategy takes some tinkering.

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How to Improve Your Client Relationships

Success

Camille Allen, Broker and retail business consultant Business: The Property Firm Where: Durham, N.C. I started my career in national corporate sales—a young black woman often attending golf outings with old, white, male Fortune 500 CEOs. “I tell them they will get a lot less than I know I’ll deliver.

Retail 116
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How Leaders Can Make Their Message More Memorable

Tanveer Naseer

I hear a similar exchange at retail stores, where you tell sales reps your shoe size and a few seconds later, they return to ask again. Company C : “Our talent acquisition, development and administration platform offers recruiting, onboarding, performance management, along with social network connectivity and data analytics.”

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The Importance of Employee Recognition: With Statistics and Examples

Vantage Circle

It comprises elements such as onboarding processes, training and development opportunities, organizational culture, etc. For instance, the online shoe and clothing retailer Zappos , renowned for its exceptional customer service, strives to create a standout employee experience through its "Zollar" program.

Teamwork 111
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How to Calculate and Analyze Employee Turnover Rate

Fellow

When an organization has high employee turnover, specific teams or departments may become less productive, miss out on new clients or sales opportunities because of staffing shortages, or have to deal with the additional expense of recruiting replacement workers. Try Fellow for free Why does employee turnover matter?

Sales 52
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The ultimate guide to employee engagement

Work Life

Many organizations run other employee engagement surveys as well as pulse surveys and/or use surveys at key points in the employment lifecycle—after onboarding, for example, or before leaving the company—to understand how engaged employees are.