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How the Best Companies Are Using AI to Upskill Employees

Great Place to Work

One way that artificial intelligence — in particular generative AI — promises to transform the workplace is in employee training and development. The World Economic Forum reports that six in 10 workers will require training before 2027, but only half of workers have adequate access to training opportunities.

Banking 108
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Digital age workplace: Why soft skills matter more than ever

BMT Office Administration

While employers can turn to training programs to teach employees new hard skills (like how to use a generative AI tool), soft skills are more inherent to an employee’s personality, which means they can be difficult to learn (but not impossible). In professional work, skills are divided into two camps: hard and soft skills.

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Telephobia: Gen Z’s Newest Anxiety in the Workplace

Success

When McCarty took her current role, she received phone training that included scripts and practice scenarios. In workplace onboarding, a few employers are incorporating call etiquette into training modules, not unlike how they address email tone or video meeting protocols. From fear to fluency The good news? This is a solvable problem.

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Defining and Living Your Company Core Values: A Roadmap to Building a Purpose-Driven Culture

Great Place to Work

Integrate values into every aspect of your business, including recruitment, hiring, onboarding, leadership training, performance reviews, and recognition programs. Leadership and management practices: Train managers to model and reinforce core values in their communication. Embed values into company culture.

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Employee Engagement Challenges: Perspectives and Solutions

Vantage Circle

Solution: Creating development plans for employees that outline clear pathways for career advancement, including mentoring and training opportunities, can help them enhance their skills. Pairing them with experienced mentors can also provide invaluable guidance and support.

Retail 97
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Employee Engagement Theory: Core Concepts, Models and Insights

Vantage Circle

For example, a global company might use bilingual training materials and multilingual dashboards to ensure every team member is on the same page. For example, a sales team might participate in a leaderboard competition with rewards for top performers. What would help in this case?

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Creating a not-so-formal leadership development program

Insperity

Training vs. development. Many managers think first of technical skills when considering staff training. These managerial skills develop over time, nurtured by a little classroom training, preferably with practice in the form of role-play, supplemented by reading, mentorship and lots of hands-on experience. Negotiation.