Success

MARCH 8, 2023

The women surveyed in Guidant’s “ 2023 Small Business Trends ” report were primarily motivated to become entrepreneurs due to being “ready to be their own boss” (28%) and “[dissatisfied] with corporate America” (23%), with only 13% seeking to pursue their passions. of women-owned businesses.

Small Business

Success

JULY 30, 2024

Now, he runs Source of Sources , one of the most popular resources for connecting businesses, experts, journalists and publicists. Here’s what he’s learned along the way. He dismissed them until he learned that HARO was moving to a model in which users would have to sign in multiple times per day to access connections. “I

Reporting

Success

MAY 20, 2022

Partners should complement each other, says Denise Rodriguez-Lopez, a former n American Express OPEN Advisor, who consulted small businesses on partnerships. Vet the potential partner to make sure they have solid finances and a track record as a reliable and ethical business. Figure out what you do best—and where you need help.

Retail

Ruby

NOVEMBER 23, 2021

Despite appeals from retailers big and small for customers to get their shopping done early this year, the National Retail Federation is projecting that holiday sales from November to December will grow by 8–10% from last year. The challenges aren’t just affecting retailers. Learn more.

Retail

Ruby

OCTOBER 5, 2021

Pop quiz: Can you name the fastest-growing segment of small businesses in the United States? A) Retailers B) Construction firms C) IT companies D) Healthcare providers Okay, to be honest, this is kind of a trick question. I’m talking about Hispanic- and Latinx-owned businesses. What am I talking about?

Small Business

Work Life

OCTOBER 30, 2023

The frequency and quality of feedback that managers seek and act upon, the transparency an individual experiences, and managers’ willingness to own up to and learn from their mistakes all play a significant role in building trust and creating psychological safety, which in turn can help engage employees.

Consulting

Ruby

FEBRUARY 1, 2022

Today, small business websites have replaced the need for consumers to flip through physical directories. As a home services business, you may think that website chat is for larger companies like banks or retail outlets. Interested in learning how? Learn how to find and analyze your website traffic.

Customer Service

Ruby

AUGUST 16, 2021

Today, we’d like to shout out some of the other businesses that have built their brands by elevating their customers’ experiences and wowing the people they serve. Nordstrom Nordstrom is well-known in the retail world for its generous return policy and world-class customer service. Listen and learn. Commit and deliver.

Customer Service

Ruby

JULY 21, 2023

Does your business stay busy year-round…or do you have distinct busy and slow seasons? Seasonal business types include tax preparation, landscaping, holiday retailers, certain vacation resorts, and many others. If you’re in a business with predictable slow periods, congratulations! Another tactic?

Maintenance

Ruby

JULY 18, 2023

Finding funding Small business loans are an option but require putting up collateral. Since law firms don’t get a lot of “walk-in” business like a retail store, you might think the geographic location itself isn’t that important…but it is! To learn the details, check out Clio’s key benefits for your firm! #3:

Legal

Attendance Bot

FEBRUARY 3, 2025

This structure is especially common in startups and small businesses, where quick decision-making and flexibility are crucial. This type of structure promotes collaboration and adaptability, making it particularly effective in environments that require cross-departmental coordination, like retail or global businesses.

Payroll

Ruby

JULY 23, 2020

And I’m so excited to introduce our panelists today as part of our small business series: Business Unusual. Katie Hurst: Today, we’re going to be talking about moving forward, discussing what comes next and how businesses are planning ahead. We’re a sweepstakes and promotions agency for retailers.

Advertising

Ruby

AUGUST 3, 2020

Ready to learn about some customer winback, remarketing, and reengagement strategies? Alice + Olivia Why it works: We’re moving past emails here and into the realm of more foundational business practices. Unlike many retailers, however, Alice + Olivia didn’t simply close up shop or redirect customers to their online store.

Customer Service

Ruby

FEBRUARY 17, 2021

Anyway, in this article, you’ll learn… what an answering service is different ways answering service providers price their services and plans why cheaper doesn’t always mean better how the right answering service pays for itself …and more. Learn more about the power of virtual receptionists for your business!

Automotive

Vantage Circle

SEPTEMBER 6, 2019

Here in this blog, not only are we going to look at niche marketing with examples but we will also learn a few strategies. It makes sense for not only small businesses but also medium-sized businesses to cash in niche markets. Lefty’s is a San Francisco based retail outlet for, no prizes for guessing, left-handed people.

Salary

Ruby

FEBRUARY 8, 2022

According to a recent LinkedIn survey, a whopping 94% of employees “would stay at a company longer if it simply invested in helping them learn.” A fair number of our own team members here at Ruby used to work in retail, hospitality, education, food service, and other careers that equipped them with strong customer communication skills.

Training

Ruby

JULY 3, 2020

Katie Hurst, Ruby’s Director of Strategic Communications, takes the mic in this edition of Business Unusual, interviewing Nalini Prasad, Chief Strategy Officer at BluShark Digital , about the power of local marketing and the importance of Google My Business. But more importantly, how can you get reviews on your Google My Business?

Small Business

Ask a Manager

SEPTEMBER 14, 2020

She is a college student who works for a couple who owns a small business. Her responsibilities have morphed from retail sales to running many of the daily operations of the business. A reader writes: I’m writing on behalf of my cousin. The whole situation is a little bit wacky.

Sales

Success

FEBRUARY 25, 2023

Taking on a risqué ad campaign is no more dicey than starting a business in the first place, Verdi points out. You have an advantage in that you are close to decision-making and can work from the gut ,” he says to small-business owners. Large corporations often lose that edginess that connects with consumers.”

Advertising

Ruby

SEPTEMBER 30, 2019

And the best answering service providers create meaningful, personal connections with every caller, ensuring your business stands out as truly attentive and customer-centric. Unlike the traditional answering service in the form of large call centers, Ruby’s virtual receptionist service is rooted in the small business experience.

Customer Service

Ruby

MARCH 23, 2022

In this article we’ll explore what affiliate marketing is, what differentiates it from other strategies, and whether or not it’s the right fit for you or your business. (If If you’re interested in learning more about Ruby’s Affiliate Program, scroll to the bottom or click here.) Click here to learn more.

Advertising

Ruby

DECEMBER 6, 2021

It’s not just the retail industry that endures extraordinary pressure and stress around this time of year. Ruby’s highly trained, professional virtual receptionists are available right now to relieve the pressure of this challenging time for your business. The crowding and pushing make me wince.

Mailing

Ruby

APRIL 25, 2021

If your business has a very high volume of website traffic or lots of frequently asked questions, an automated lead capture tool can free up you and your staff to deal with the more complex issues or with customers who are ready to make a purchase or an appointment.  appeared first on Ruby Receptionists and Live Chat.

Purchasing

Ruby

DECEMBER 6, 2021

It’s not just the retail industry that endures extraordinary pressure and stress around this time of year. Ruby’s highly trained, professional virtual receptionists are available right now to relieve the pressure of this challenging time for your business. Learn more. The crowding and pushing make me wince.

Customer Service

Ruby

MARCH 25, 2021

Beyond simply investing in new tools, take the time to learn how to use and get the most value out of them. Again, remember that these retailers didn’t become omnichannel legends overnight. The same holds true for your business. Learn about optimizing customer experience in our guide: Happy customers, efficient businesses.

Customer Service

Ask a Manager

DECEMBER 19, 2018

I understand that managers get to have friends, but I also recently learned that this group has a private Facebook message group. I’m working my first retail job at a small business, where I am also a new employee. I’ve had some trouble fitting in with the new group, with a certain subset being especially close.

Food

Vantage Circle

MAY 6, 2024

Learning and Development : Includes training modules, skill assessments, and resources for career growth. The learning curve is slightly steep. An All-in-One Platform, Leapsome is an intelligent people enablement platform that combines performance reviews, goal setting, learning, and engagement tools. Hard to navigate at times.”

Software

Vantage Circle

MAY 6, 2024

Learning and Development : Includes training modules, skill assessments, and resources for career growth. The learning curve is slightly steep. An All-in-One Platform, Leapsome is an intelligent people enablement platform that combines performance reviews, goal setting, learning, and engagement tools. Hard to navigate at times.”

Software

Success

FEBRUARY 15, 2022

In the process, he learned a lot about what the community needed and the role which digital ignorance played, and made it his business to understand the problems, know what resources were available and find solutions. James believes that we have all learned significant lessons in our lives that will ultimately serve us.

Real Estate

Ruby

DECEMBER 10, 2019

Continue reading to learn… how live chat works 5 live chat benefits the differences between different kinds of live chat services how much live chat services cost and more! It all adds up to increased customer satisfaction, increased revenue, and a maximum business opportunity—at a minimum overhead cost. How does live chat work?

Customer Service

Ask a Manager

SEPTEMBER 21, 2022

Several years ago I was working in a retail job that involved services for customers (a jewelry counter that also offered watch battery replacement and band changes/resizing). I work in HR for a company that includes jobs that are very entry-level, think retail, quick-service restaurants, roles like that. What language should I learn?

Interviewing

Ask a Manager

MARCH 13, 2018

The only job I’ve ever had was a part-time position in a very small business — and by “small,” I mean eight employees max, counting myself and the owner. I held the job for seven years, from when I was hired during high school until it went out of business two years ago. So it should be fine.

Interviewing

Success

APRIL 29, 2025

Through his Black Ambition initiative, the Grammy-winner is launching the Fundable Founders Learning Lab, a 10-week virtual program to help boost entrepreneurs across Florida. and ACT House to help bring the new Learning Lab to life. The non-profit org teamed up with Black-owned ecommerce brands, Codner & Co.

Learning

McKensey

JUNE 11, 2025

Agentic AI systems —which are expected to eventually be capable of planning actions, using tools to complete those actions, collaborating with other agents and people, and improving their performance as they learn by doing—can help credit unions modernize and scale their digital footprints.

Banking

Success

MARCH 19, 2025

This is especially true for smaller, private businesses that have a few key employees necessary for the business to function. Its a big reason why many small businesses close their doors when the owner retires, says Barkman. This is especially helpful in the context of succession planning in a small business.

Planning

McKensey

JUNE 11, 2025

There was a lot to learn, but I had the philosophy early on that if you don’t know something, you can learn it, and what you learn, you can build on. Although I found it hard at first, I learned that it’s not just okay to get help, it’s critical. The second thing was learning to let go.

Networking

Success

MAY 28, 2025

Strategic Risk: Strategic risks come from ineffective or inactive business decisions. For example, not having a succession plan in place for a small business with an older sole owner could be a major strategic risk. If the owner retires without someone to take the reins, the business model could be in jeopardy.

Purchasing