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How to Improve Employee Engagement in Retail: Importance, Ideas & Solutions

Vantage Circle

A McKinsey study discovered that the turnover rate in the retail industry is 70% higher than in other industries. This alarming figure raises questions about the working conditions in retail sectors. Are retail employees truly motivated and committed to their workplace? Has this always been the case in the retail industry?

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Balancing Employee Shift Preferences With Fair Scheduling

Attendance Bot

Managing schedules across multiple retail locations isn’t just about filling shifts—it’s about finding the sweet spot between what employees want and what the business needs. On the other hand, your retail locations need predictable, consistent coverage to serve customers and hit revenue targets.

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How to Validate a Business Idea: Practical Strategies and Tips

Success

Jennifer Johnson , founder of the Florida-based lifestyle fashion store True Fashionistas, has successfully used both types of validation methods in tandem when she was deciding on whether to add new assortment items to their retail store. “I I first did a SWOT analysis to see what our strengths, weaknesses, opportunities and threats were.

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What is Employee Satisfaction and How to Measure It?

Great Place to Work

Research by Harvard Business Review found a statistically significant link between employee well-being and customer satisfaction especially in industries that interact directly with customers, such as retail, tourism, health care, and financial services. Here are some ways: Encourage professional growth. Promote flexible work arrangements.

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Reskilling: What is it and why is it important?

Insperity

For example, a retailer might reskill its in-store salespeople to work as remote customer service agents to support a change in focus from brick-and-mortar to e-commerce sales. Recruiting, interviewing, vetting and hiring new employees is expensive and time-consuming, even before you get to onboarding. Encourage job shadowing.

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is it really a good idea to create a 30/60/90 plan for an interview?

Ask a Manager

A reader writes: I am interviewing for a management position where I would be overseeing the retail operations of an historic site, a fairly significant source of income for them. And the answer is: It depends on the company, your interviewer, and the role, and it depends on how well it’s done.

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Businesses planning major investments into Generative AI to increase productivity

Workplace Insight

A new report from Cognizant and Oxford Economics New Work, New World: Quantifying Global Gen AI Momentum suggests that firms are planning major investments into generative AI technologies to drive increases in productivity, but are still being cautious about their impact. million in generative AI this financial year.