Remove Customer Service Remove Project Management Remove Technology
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Digital age workplace: Why soft skills matter more than ever

BMT Office Administration

As a result, new technologies, like generative AI tools, are popping up everywhere ( 65% of companies have already adopted them), and most employees are scrambling to acquire the technical skills required to use them. The pandemic and rapidly evolving technologies like AI and automation are forcing organizations worldwide to adapt.

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How to build a successful work-from-home program: 4 steps

Insperity

It requires deliberation, planning and, likely, some investment in technology. For example, a receptionist, warehouse workers or warehouse manager all require a physical presence. Technology: the work-from-home program secret sauce. Technology plays a big role in the success of remote teams. Are there firewall issues?

Supplies 345
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Hiring remote workers: 4 things you must do before getting started

Insperity

Many businesses today look at the technology available and decide that, yes, adding remote workers to their traditional employee mix makes sense. However, incorporating remote employees into your traditional office requires deliberation, planning and, likely, some investment in technology. Technology: The secret sauce .

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Managing employees across time zones

Insperity

By hiring employees across time zones, many companies are taking advantage of the opportunity to: Extend business hours Make personnel immediately available to more customers, thereby improving customer service Broaden the job candidate pool to obtain top-tier talent Increase diversity in their workplace.

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How résumés have shifted over the past 5 years

Work Life

Within five years, technology, the pandemic, and market trends have had a dynamic impact on the workplace that has propelled us light-years ahead. Time management 1. Customer service 2. Customer service 4. Sales The top three soft skills in 2023 were time management, customer service, and critical thinking.

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Building a bridge between technology and human interaction.

Ruby

These moments of meaningful interaction are only made possible through the combination of human interaction and technology. Technology Affects Relationships People are often caught in the push and pull of technological connectedness and the perceived deterioration of face-to-face interaction—a result of the widespread use of smartphones.

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Hard Skills vs. Soft Skills: What’s the Difference and Which Do I Need to Build?

Success

For instance, customer service, sales and human resources, while having technical aspects, are more likely to require emotional intelligence to succeed. But to advance over time and lead the IT department, you will want to develop the soft skills required for project management and team leadership.

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