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Digital age workplace: Why soft skills matter more than ever

BMT Office Administration

While employers can turn to training programs to teach employees new hard skills (like how to use a generative AI tool), soft skills are more inherent to an employee’s personality, which means they can be difficult to learn (but not impossible). In professional work, skills are divided into two camps: hard and soft skills.

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A Relationship Imbalance, Not A Chemical Imbalance

Mad in America

A s a family therapist, well-trained in the 1980s, I came of age professionally with an understanding of how symptoms of mental distress occur, and ways to address it. This unstable, creative era provided endless and implicit support for wondering, innovation, dialogue, and challenges to conventional authority in many spheres.

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How to Position Your Disability as a Benefit at Work

Success

As a result of my speech disability, I once faced discrimination from a potential employer who said they would “never hire someone who stutters to be in a sales role.” Their experiences can foster empathy, creativity, problem-solving skills and resilience that can benefit the entire workplace.

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Beyond AI Automation: How the Best Companies Use AI to Augment Employee Capabilities

Great Place to Work

AI shouldn’t replace human workers; it should enable them to be more capable and creative. Most importantly, frame AI as a tool for unlocking your team’s potential — not as a replacement for human judgment and creativity. Personalizing learning and development AI can be used to create personalized training programs.

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This is how you empower your team while maintaining strategic oversight

Work Life

Leaders should adopt this approach when theyre training new employees or when they need to take immediate corrective action to prevent costly mistakes. Potential pitfalls Overindulgence in this quadrant can lead to micromanagement, which stifles employee creativity and autonomy.

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How CEOs can lead in the age of AI agents

Work Life

As repetitive, manual tasks are passed to AI agents, employees are freed to focus on higher-value work: strategy, creativity, complex problem-solving. Many organizations are exploring how to train digital agents responsibly, define behavioral expectations, and ensure these systems reflect their values.

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Building Diversity and Inclusion in the Workplace for a Stronger Future

Success

The Tangible Benefits of Workplace Diversity and Inclusion Strategies When companies invest in diversity and inclusion initiatives, they gain significant benefits, including enhanced creativity, innovation, profits, engagement and designs. Then, consider establishing a diverse interview panel.