Administrative Assistance Customer Service Small Business 
C-Suite Assistants
AUGUST 12, 2024
As a business owner, you have many responsibilities, from overseeing daily business operations and marketing and sales campaigns to creating a business plan, financial management and bookkeeping, customer service, and ensuring legal compliance. Some owners will try to handle everything with a small staff.
Ruby
OCTOBER 5, 2022
And it’s getting decidedly more difficult as employee burnout—or employees simply checking out—continues to be a concern for small business owners. Responding to emails within 15–30 minutes is a tall order, even for small business owners who spend most of their workday at their computer. We’ve got them here !
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Go Burrows
OCTOBER 29, 2023
. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. And so that naturally translated into my career, my parents owned a small business.
Ruby
JUNE 14, 2023
But before we announce the death of phone calls prematurely, note that 70% of customers still prefer human engagement when it comes to customer service. For small business owners, this is an important detail because you (or someone on your staff) must be well-versed in the art of phone etiquette.
Thrive Workplace
APRIL 24, 2025
Running a business is like spinning platesyou can keep them going for a while, but eventually, something will drop. The key to running your small business successfully and achieving sustainable growth isnt doing it all yourself; its knowing what to delegate.
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