Remove Customer Service Remove Problem-Solving Remove Small Business
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Customer service tips for small business success

Ruby

Start creating customers for life Whether you sell customizable sporting goods, run a dental practice, or train dogs, you’re in the customer service world. I’ve spent my career in customer service and want to share four game-changing tips that will help you master the art of client interaction. Of course you have!

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This is what wow-worthy customer service looks like.

Ruby

That three-letter word is one of the most meaningful and rewarding things you can hear from a customer or client. It reflects the amazement someone feels when your customer service exceeds their expectations—when your business truly connects with them. And those “wows” could be the key to your business’s growth.

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How small businesses aid economic recovery

Ruby

Small businesses don’t just survive adversity, they often thrive in it. When a global health crisis caused many small businesses to close, newly formed American companies contributed to a historic peak in new job opportunities. It was a bleak time for all businesses, but small ones seemed disproportionately impacted.

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3 tips to help you choose a customer engagement solution for your small business.

Ruby

For small business owners, choosing the right customer engagement solution has never been more important. And with so many new technologies and customer trends to keep track of as a business owner, it can be difficult to know which of your business investments is going to end up paying off in the long run.

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Use Your words: language for delightful customer service at every touchpoint.

Ruby

This article was originally published on July 14, 2017 on Manta – Small business marketing solutions helping millions of businesses get found by more customers. Approach every communication with your customers as an opportunity to spark a connection, gain their trust and earn their loyalty. Original article.

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Six tips anyone can use to improve their customer service skills.

Ruby

Customer service skills—every business needs them, but not every customer service professional has them. That’s a shame, because in this day and age, customer service skills are more important than ever. Customer service is the key differentiator for any business , regardless of size or industry.

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Creative growth strategies for today’s small businesses

Ruby

Somewhere, there’s a giant box stuffed with crusty old business ideas that don’t work anymore. As 21st-century business owners, you’re supposed to “think outside” that box because not every small business fits neatly into a traditional mold. For businesses, it can pay huge dividends, too! Woody and Buzz.