Insperity

FEBRUARY 3, 2011

If only finding a retirement plan to offer your employees were as easy as retiring itself. Do they offer the type of plan you’re looking for? From Simplified Employee Pension plans to 401(k)s to defined benefit plans, retirement plans come in many forms. Many times a provider will offer more than one type of plan.

Planning 104

Planning Small Business Legal Catering 104

Insperity

AUGUST 1, 2024

Creating a method that supports chemistry and lasting productivity through an effective mentorship program has a place in your strategic planning. Benefits of employee mentoring Small businesses can benefit greatly from mentoring because it’s relatively inexpensive compared to formal training and development programs.

Mentoring 257

Mentoring Onboarding Leadership Software 257

Vantage Circle

DECEMBER 18, 2024

Employee scheduling software is a digital tool that helps businesses organize and manage employee work schedules efficiently. By automating tasks like shift planning, time-off requests, and availability tracking, it eliminates scheduling conflicts and ensures optimal resource allocation. What is Employee Scheduling Software?

Software 105

Software Payroll Healthcare Flexibility 105

Ruby

OCTOBER 5, 2023

If you’re planning to launch a small business or scale an existing one, either way, you need cash. The truth is, you don’t need a revolutionary product or paradigm-shifting service to secure funding. You mainly need an airtight business plan—and a list of people to show it off to! That seems unfair, frankly!

Small Business 52

Small Business Banking Customer Service Security 52

Ruby

NOVEMBER 9, 2023

It happens during the third of five stages of small business development—the success stage! Growth is the goal for most small businesses. That’s why you’ve got to be strategic and thoughtful in your planning and implementation in order to reach Stage 4—Take-off! Develop a growth game plan and stick to it.

Small Business 52

Small Business Advertising Customer Service Training 52

Launch Work Places

NOVEMBER 27, 2023

Running a business can feel like trying to juggle a million things at once, which is why leaders and managers need to find the right strategies and support to meet their goals. An essential piece is finding online tools for small business owners that help optimize efficiency , productivity, and communication.

Small Business 52

Small Business Software Customer Service Communication 52

Ruby

NOVEMBER 16, 2023

One of the most important aspects of any small business is receiving incoming calls. But not every business has the luxury of a dedicated team member monitoring the phones during the workday—not to mention all the calls that come in after-hours. Luckily, there’s no shortage of call answering services out there to assist.

Small Business 52

Small Business Delegation Customer Service Training 52

Ruby

APRIL 30, 2020

And for the more than 30 million small businesses that make up 99.9 In creating a plan now (even if reactively) to keep your business functioning in times of crisis, you’re not only better able to handle what’s happening at present, you’re also more prepared for the future. Nail down communication plans.

Planning 52

Planning Small Business Customer Service Equipment 52

Launch Work Places

NOVEMBER 15, 2024

They’re a good fit for solo pros, small businesses, or organizations looking for a professional image and office address in a reputable location. Using Business Address Providers Suppose you want to work from home or from wherever your business may take you. Services: Not all virtual address services are created equal.

Mailing 52

Mailing Legal Supplies Flexibility 52

Ruby

OCTOBER 3, 2023

million small businesses in America. If not—but you’re thinking about it—you need a solid business plan before doing anything else. And if you’ve already launched and are ready to scale , guess what—you need a plan, too! Either way, you’ve probably got a good idea of where you want your business to go.

Planning 52

Planning Customer Service Small Business Delegation 52

Attendance Bot

OCTOBER 9, 2023

Having the right number of employees with the right skills and experience is essential for a successful business. A staffing plan is a strategic document that outlines an organization’s workforce needs. It is an essential tool for businesses to manage their workforce effectively and efficiently. What is a Staffing Plan?

Planning 52

Planning Equipment Software Consulting 52

Success

MARCH 15, 2022

Adding customers and selling more to existing customers are the only ways to grow your business. Entrepreneurs and small businesses don’t struggle because they lack a good product, a good service or a good solution. And they don’t struggle because they don’t know how to create value for customers.

Sales 105

Sales Delegation Customer Service Construction 105

Vantage Circle

JULY 29, 2022

Typical Customers: Small Businesses. Mid-size Businesses. Typical Customers: Small Businesses. Mid-size Businesses. Typical Customers: Small Businesses. Mid-size Businesses. Typical Customers: Small Businesses. Mid-size Businesses.

Payroll 98

Payroll Onboarding Small Business Software 98

Vantage Circle

SEPTEMBER 8, 2020

The user can determine their pricing plan by the active user in their organization. Free trial for team plan of 5-20 users. Cons: Overpriced for small or medium businesses. 200 GB free hosting for custom content creation. Cons: The trial account is a global access account that doesn’t support any customization.

Learning 111

Learning Small Business Software Banking 111

Success

JULY 20, 2023

Speculation of another impending recession battered the confidence of small-business owners, as indicated by monthly surveys conducted by the National Federation of Independent Business. Time and again, keeping the focus on profitability has been crucial to helping small businesses survive a recession.

Small Business 75

Small Business Banking Finance Mentoring 75

Ruby

OCTOBER 13, 2021

Speaking of the size of your business, let’s take a closer look at how different operations can leverage the benefits of a needs-based approach: Benefits for small businesses Small businesses are anything but small when it comes to their impact on people’s lives. Check out the guide. We help with that too.

Small Business 52

Small Business Customer Service Sales Purchasing 52

C-Suite Assistants

AUGUST 12, 2024

As a business owner, you have many responsibilities, from overseeing daily business operations and marketing and sales campaigns to creating a business plan, financial management and bookkeeping, customer service, and ensuring legal compliance. Some owners will try to handle everything with a small staff.

Correspondence 59

Correspondence Travel Arrangements Bookkeeping Administrative Assistance 59

Ruby

SEPTEMBER 20, 2022

But smaller businesses rarely have the peoplepower to answer calls after-hours—let alone the bandwidth to engage with online visitors. However, for those in the legal, medical, and home service industries, calls can—and often do—come in at any time of the day or night. But if your competitors feel differently—well, that is a problem.

Small Business 52

Small Business Customer Service Insurance Legal 52

Success

MARCH 13, 2023

She gave herself permission to chase a bigger dream and then made a plan to achieve it. And helping women ideate, plan, launch and grow their YouEconomy pursuits was the basis of Business Boutique. “My She wasn’t much for the baking side of it, but the hustle of a small business excited her even then.

Problem-Solving 111

Problem-Solving Real Estate Coaching Security 111

Ruby

NOVEMBER 29, 2022

Every customer is different. But their expectations around customer service remain remarkably similar. Adding live chat to your small business website is one way to ensure your online visitors receive the same level of service, no matter where they are in their customer journey.

Customer Service 52

Customer Service Sales Purchasing Small Business 52

Ruby

DECEMBER 11, 2023

Most small businesses need someone to answer phones, respond to customer questions, take messages, and route calls, as needed. In fact, many businesses can derive far more benefits from outsourcing to a virtual receptionist service provider. For starters, our agents are highly-trained customer service experts.

Payroll 52

Payroll Office Chairs Small Business Office Equipment 52

Ruby

NOVEMBER 3, 2022

That uncertainty is making any kind of long-term planning a challenge. As a business owner trying to manage the push and pull of the economy, how can you ensure your business can keep up with an unpredictable labor market? But what does it mean in the context of customer service?

Customer Service 52

Customer Service Onboarding Flexibility Flexibility 52

Ruby

APRIL 17, 2024

It’s easy to see why they need time to decompress and compose themselves, so they can maintain that high level of customer service without cracking. Putting a plan in place for providing mental health first aid when the situation calls for it. Sometimes having an affordable virtual receptionist plan is a more viable option.

Customer Service 52

Customer Service Multitasking Small Business Maintenance 52

Ruby

JULY 17, 2015

What’s the worst customer service experience you’ve ever had? I could tell you all about my worst-ever customer service experience but, honestly, I’d rather not revisit it. And it’s not like the internet is lacking in horror stories from both sides of the customer service equation. Actually, I have several.

Customer Service 52

Customer Service Small Business Decision Making Controlling 52

Attendance Bot

JULY 28, 2023

Slack Pricing Tiers Free Slack’s free plan offers a range of basic features, including access to 10,000 searchable messages, one-to-one video calls, and 5 GB of file storage. It’s a good option for small teams or organizations just getting started with Slack. The standard plan starts at $6.67

Software 52

Software Customer Service Project Management Sales 52

Ruby

JULY 7, 2023

But how do you convert a new customer into a loyal one? The most obvious answer—provide great products or services at a price point consumers find attractive. Added to which, you should offer outstanding customer service. But one prominent school of thought is to go beyond these things and aim to delight your customers.

Customer Service 52

Customer Service Problem-Solving Small Business Food 52

Ruby

MAY 4, 2021

However, although VoIP calling has come a long way, it’s not a perfect match for every small business. Let’s take a closer look at how VoIP works and what kind of features VoIP might offer for you and your business.  Nextiva : Nextiva is another company that offers flexible VoIP services. How does VoIP work?

Customer Service 52

Customer Service Software Small Business Computer 52

Ruby

JANUARY 4, 2023

Every business owner wants to be there for their customers in their time of need. That’s the question keeping small business owners up at night as they compete for customer loyalty. 24/7/365 service is a tall order. Make sure to evaluate these factors before investing in 24/7 service.

Small Business 52

Small Business Customer Service Healthcare Legal 52

Vantage Circle

JUNE 3, 2024

Customer Reviews “There are limited options when it comes to customizations.” Pricing Custom Plan Price on Request Paychex Flex Visit Website Read more + Why Paychex Flex? The platform provides quick and responsive customer service. The customer service needs real betterment.

Payroll 59

Payroll Software Customer Service Security 59

Ruby

AUGUST 17, 2020

Indeed, making the switch could be one of the best decisions you ever make for your business, your workforce, and the customers or clients you serve. Before you transition to virtual work, you’ll need to plan ahead and figure a few things out in advance. How will you ensure business continuity during the transition?

Customer Service 52

Customer Service Software Computer Communication 52

Ruby

OCTOBER 15, 2020

Many small business owners feel like they don’t have the luxury of making time for themselves. Don’t plan it. Give yourself the gift of more time, energy, and peace of mind by letting a team of industry professionals take care of customer service for you. Discover how Ruby makes small business easy.

Delegation 52

Delegation Small Business Office Chairs Food 52

Ruby

DECEMBER 18, 2023

Customers are more demanding than ever, putting pressure on small businesses to be more responsive. First contact with customers is often over the phone, so most businesses need someone manning the lines at all times. They also screen spam callers and filter out time-wasting robocalls.

Customer Service 52

Customer Service Healthcare Software Sales 52

Vantage Circle

JUNE 3, 2024

Customer Reviews “There are limited options when it comes to customizations.” Pricing Custom Plan Price on Request Paychex Flex Visit Website Read more + Why Paychex Flex? The platform provides quick and responsive customer service. The customer service needs real betterment.

Payroll 52

Payroll Software Customer Service Security 52

Ruby

MAY 11, 2022

I want to make sure I hear about your experience last week, and we’ll come up with a plan for our next appointment. That’s a super small number! Follow up doesn’t have to be a hassle, and small efforts can have a huge impact on increasing repeat business. What works best for you and your business? Have a plan.

Sales 52

Sales Customer Service Purchasing Retail 52

Ruby

MAY 5, 2022

Photo by Mikhail Nilov from Pexels The list of common customer service offenses is (unfortunately) long and filled with frustration. By monitoring your usage online or in our app, you can choose to un-forward your line from us once you get close to the number of receptionist minutes left in your plan. Use delayed forwarding.

Communication 52

Communication Customer Service Onboarding Small Business 52

Ruby

JANUARY 25, 2024

If your products or services are of equal value to others, increase your prices accordingly—and communicate the value to consumers. Maybe you offer better customer service or specialize in something hard to get, for instance. If that message isn’t getting through, they’ve got no incentive to do business with you.

Supplies 52

Supplies Problem-Solving Small Business Customer Service 52

Ruby

AUGUST 3, 2020

Maybe you’re thinking about how you can better serve your customers, too. Perhaps you’re considering creating your own winback campaign, launching a new offering, or even undergoing a thorough business transformation. If your business or messaging hasn’t resonated with a customer, think about why that may be.

Customer Service 52

Customer Service Retail Security Mailing 52