Success

JUNE 20, 2023

Stop multitasking—it’s the simplest time management strategy. There are people who like to think they are really good at multitasking, but very few of us actually are. By learning how to prioritize, you’ll be able to get much more done than if you were multitasking. Switching between types of tasks is mentally draining.

Time Management 122

Time Management Multitasking Automotive Consulting 122

Productivityist

JULY 2, 2021

At first glance, sometimes the smarter option seems to be multitasking. But actually, multitasking is the quickest route to exhaustion, burn out and errors, which are more than likely going to cost you more time, money, and energy in the long run. Try muting all your notifications while you focus on important tasks.

Multitasking 86

Multitasking Delegation Prioritization Customer Service 86

Ruby

OCTOBER 18, 2022

If you’re new to taking calls professionally, follow these five steps for flawless phone answering and customer service success: Note: This article was first published in 2018. It’s important to listen carefully when talking to customers or clients on the phone. Our live virtual receptionists have your back.

Customer Service 52

Customer Service Multitasking Training Communication 52

Ruby

MAY 5, 2021

In order to stay competitive, modern businesses need to leverage chat somewhere in their customer service workflow. Here’s why: Customers have high expectations. Whether it is normal business hours, the weekend, or the wee hours of the night, customers want to be taken care of. Chat allows both parties to multitask.

Customer Service 52

Customer Service Travel Arrangements Purchasing Multitasking 52

Ruby

DECEMBER 15, 2020

Outstanding customer service shines through the details. The chime when a visitor opens the front door, the number of rings before the phone gets answered, the words an agent uses to greet someone, the penmanship of a handwritten thank-you note—these are the kinds of small touches customer-centric companies obsess over.

Customer Service 52

Customer Service Multitasking Retail Communication 52

Office Space

MAY 3, 2023

It can make customer service more challenging, so companies in this field will need to play close attention to the impact on customer service response times. Not everyone likes multitasking and powering through. Four-day work weeks won’t work for every company or for every employee, for a host of different reasons.

Flexibility 130

Flexibility Flexibility Customer Service Reporting 130

Productivityist

DECEMBER 15, 2013

One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service. Having to follow up with emails during the course of the day is a huge distraction and requires a lot of multitasking that can be avoided.

Data Entry 63

Data Entry Delegation Customer Service Multitasking 63