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Based on the questions I’m receiving and complaints I’m hearing, quite a few are struggling as they attempt to work without direct supervision. Leaders are extremely busy right now; they’re dealing with the immediate problems of the pandemic. How can you still provide value without supervision? Here are 5 tips to help you.
An employee with a diverse skill set has a greater ability to solveproblems, build teams and improve productivity – all benefits to your company. Do a few of your in-house customer service reps need to learn the art of outside sales and contract negotiations? Training vs. development. Who gets developed?
So much work today is accomplished through a team, and the really tough problems are the ones that require a creative approach, critical thinking, or a team who has the desire and motivation to work harder and smarter.” Great sales people rarely make great sales managers for instance; the skillsets required are different.”
Reaching sales targets, closing a significant deal, lowering the time of solving the complaints- all these are examples of when employees deserve to be recognized and understandably so. Problem-solving ability. Dependable workers need less supervision and can be put in charge of confidential or sensitive issues.
Sales team won’t tell us their schedules. Our sales team is supposed to take requests for new accounts and pricing questions. Our sales team is supposed to take requests for new accounts and pricing questions. Is this a normal set-up between customer support and sales?
A reader writes: I am an attorney and have recently been promoted to the point where I am supervising junior attorneys’ work. An recent example is when a client said that they used all the funds from a sale to pay off a mortgage. But she says that she’s tried paying more attention and it hasn’t solved the problem.
Ultimately, I guess I could’ve given him the sales rep’s phone number (sales reps are the ones who ask us to call in dig tickets) to see if the rep could help. Would that have been passing the buck since the sales rep doesn’t supervise the locate request employees?
12 Mural Mural is a visual collaboration software that acts as a digital whiteboard, allowing your team to share ideas, work out problems, and collaborate visually. Features: HubSpot features marketing and sales automation software to help businesses drive revenue via high-quality leads and better customer experiences.
This is an entirely fixable problem. Tony Aldridge, a top-performing sales manager and expert motivator here at SnackNation, dives deeper. What problems are you solving? Some people need more supervision and instruction, others need more independence and trust. What’s going on here? The good news? By listening.
This leadership style lacks creativity and problem-solving skills. This leadership style emphasizes supervision, organization, and methodical approaches. They tend to think inside the box to solveproblems. Or would you follow guidelines and wait for new ways to solve the problem? Resistant to change.
Agentic AI refers to artificial intelligence (AI) software that can work autonomously, without much human supervision. Say goodbye to mindless tasks Working in customer service or sales typically entails a lot of answering the same questions endlessly, and only helping customers truly in need or interested in doing business infrequently.
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