Insperity

NOVEMBER 3, 2016

Do a few of your in-house customer service reps need to learn the art of outside sales and contract negotiations? After all, your customer service reps are going to have to go on several sales calls with your top salespeople to absorb and learn before they’re ready to fly solo. Your training should align with these goals.

Leadership 273

Leadership Customer Service Training Supervising 273

Vantage Circle

JANUARY 23, 2023

Motivates and supervises team members While customer satisfaction is crucial, employee motivation and well-being are as important. It allows for idea exchange, team goals, and informal mentoring and assures employee well-being. Good CXOs prioritize leveraging customer data, which is the key to optimizing a customer's journey.

Technology 98

Technology Communication Creativity Influencing 98

Vantage Circle

APRIL 4, 2023

Live and promote the core values Track and monitor performance Coordinate teams to achieve shared goals Motivate, innovate, and produce quality work In essence, leadership effectiveness revolves around assessing a leader's ability to direct, motivate, supervise, mentor, and develop their team members. " – Craig Howe.

Leadership 72

Leadership Influencing Delegation Communication 72

Ask a Manager

JUNE 16, 2016

I still work on the same major project she supervises in addition to my regular responsibilities, however, and have become one of the key people on it. We interact frequently, and I’d consider her a mentor in a way. She manages VPs — people seven to 15 years into their career — so I wouldn’t report to her even if I was.

Supervising 24

Supervising Reporting Mentoring Sales 24

Ask a Manager

OCTOBER 5, 2016

I would be forced to work in teapot sales, and once you make that change you can’t go back. I told my recruiter this, that if she could get me an offer in teapot manufacture, not sales, I’d take it. Recently, I asked to meet with my manager and a mentor to talk about opportunities for a permanent position.

Computer 41

Computer Manufacturing Sales Project Management 41

Ask a Manager

OCTOBER 13, 2019

One of the people I supervise is a good, solid employee. He does his work on time and to deadline, juggles multiple projects, and supervises some temporary workers. I am his supervisor but I don’t really take on much in way of “mentoring” for him. (I While mentors might do that too, it’s also part of managing.

Mentoring 33

Mentoring Supervising Planning Sales 33