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Chynna is the founder and CEO of Matriarch Made Development, a consulting firm that helps organizations develop high performing administrative teams and identify and address overall operating structure and events logistics inefficiencies. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!
The program gives women one-on-one development support, introduces participants to senior leaders to improve visibility and recognition, and provides networking as participants take on new job opportunities and development assignments. On a global level, the supply-chain and logistics company had 26.6% At DHL Express , No.
ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customerservice team. But logistically, like that’s a lot of people, what’s your number one, two Speaker 1 18:47 processes?
Customer retention: Identifying ways to retain customers and improve customerservice. Plan network activities Plan your activities around a theme. Keep logistics in mind The venue is just one aspect of planning an executive retreat; there are many other details to consider. Will food and drinks be provided?
How they maintain it: Diversity groups (APT Pride, APT’s Women’s Leadership Network, and APT’s Latin Network) keep the company inclusive. Optimal Networks. XPO Logistics. Culture summary: Winner of the 2017 Gold Business Culture Achievement Award , XPO Logistics cultivates a culture of trust.
Conferences demand careful planning over spontaneity; if an attendee wants to network with certain people and attend certain sessions, then they have to follow a carefully engineered itinerary that heavily focuses on logistics. No one wants to network while hangry on an empty stomach). Ex: Networking lunch. Work windows.
At DHL , getting employees to connect with one another has become an obsession, with the global logistics company launching a “passport” — a tool where employees can log interactions with other DHL employees on their journey. “As
The nature of my position does not allow for extended absences or longer vacations, especially working in a small department with a workload that is heavily based in customerservice. I’m in a recruiting position and the recruitment team often hosts post-event networking sessions in a bar.
The IAVSW (International Association of Veterinary Social Workers) hosts a fantastic conference with insights and networking with VSWs all around the world. What are the logistics of the job — when do they bring you in and how are clients introduced to your role? How did you get into this work?
Logging on at different hours, for example, can help with meeting tight deadlines, expanding clientele, or providing more comprehensive customerservice. Talking to locals or expats can help with deciphering the logistics, finding open jobs, and vetting a place for quality of life.
The result: improved service levels, reduced logistics costs, and lower emissions. Human agents are repositioned as escalation managers and service quality overseers, who are brought in only when agents detect uncertainty or exceptions to typical patterns. Tasks can be decomposed and resolved by networks of cooperating agents.
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