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Reskilling: What is it and why is it important?

Insperity

For example, a retailer might reskill its in-store salespeople to work as remote customer service agents to support a change in focus from brick-and-mortar to e-commerce sales. Recruiting, interviewing, vetting and hiring new employees is expensive and time-consuming, even before you get to onboarding.

Payroll 328
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Can ergonomics in the workplace boost employee retention?

Insperity

A consultant with this sort of expertise can help your company find affordable ways to improve your workplace ergonomics and possibly even provide training or a lunch-and-learn on the topic. Or you could request that they text you pictures, so you or your design consultant can offer suggestions for improvement. Making ergonomics fun.

Equipment 200
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How to Improve Your Client Relationships

Success

Webb, a speaker, holder of more than 42 patents and longtime management consultant, has conducted extensive research on this topic. Camille Allen, Broker and retail business consultant Business: The Property Firm Where: Durham, N.C. Perfecting the customer experience is one way. Nicholas J.

Retail 116
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Embracing the “Hire Slow, Fire Fast” Mentality Can Help Leaders Build Strong Teams

Success

You reduce the risk of onboarding a liability by measuring twice with a slow-hire mindset. Take Amazon: The retail giant famously offered dissatisfied warehouse workers a “ Pay to Quit ” option. Mark O’Donnell is the visionary and CEO at EOS Worldwide , an entrepreneurial consulting firm featured on the 2023 Inc.

Retail 120
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In Tough Times, the Best Work Cultures Get Even Better

Great Place to Work

When legendary management consultant Peter Drucker quipped “ culture eats strategy for breakfast ,” he epitomized what sets great businesses apart. For Julie Sweet, chair and CEO for global consulting firm Accenture , No. Build connection for a dispersed workforce.

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coworker won’t stop consulting an ex-employee, my boss won’t wear a mask, and more

Ask a Manager

My coworker won’t stop consulting our former boss, who doesn’t work here anymore. I have two full-time employees and I always get them a $50 gift card from a large retailer with a professionally heartfelt note about how much I appreciate them. It’s five answers to five questions. Here we go….

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The ultimate guide to employee engagement

Work Life

“In reality, companies should be striving for engaged employees, not just satisfied employees,” says leadership consultant Abbey Louie. Even as a small business owner, he’s helped some team members move into managerial positions or move from the retail side to quality assurance positions with overseas travel.