Computer Customer Service Small Business 
Ruby
MARCH 5, 2024
Yet despite this, a contradictory phenomenon seems to be happening at the same time: many people feel that customer service is, in general, getting worse. In a world where one bad experience can cause a customer to call it quits, you’d think the opposite would be true and that customer service would be getting better.
Ruby
MAY 7, 2024
How do virtual receptionists make life easier for one-person businesses? Small businesses = tight budgets. Virtual receptionist services are specifically designed to boost efficiency and save time and money. “IVR Enhancing business image Having a receptionist answer your calls projects a professional image.
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Ruby
MAY 4, 2021
VoIP’s beginnings reach back to the mid-1990s and the growing popularity of the internet and personal computers, as well as the rising costs of long-distance calls. With VoIP calling, people and businesses could save on their phone bills by tapping into the power of the newfangled World Wide Web. How does VoIP work?
Ruby
OCTOBER 5, 2022
And it’s getting decidedly more difficult as employee burnout—or employees simply checking out—continues to be a concern for small business owners. Responding to emails within 15–30 minutes is a tall order, even for small business owners who spend most of their workday at their computer. We’ve got them here !
Ruby
DECEMBER 11, 2023
Most small businesses need someone to answer phones, respond to customer questions, take messages, and route calls, as needed. In fact, many businesses can derive far more benefits from outsourcing to a virtual receptionist service provider. For starters, our agents are highly-trained customer service experts.
Ruby
NOVEMBER 25, 2019
Live virtual receptionist services are the modern evolution of the in-house receptionist function of yesteryear. Cloud computing and advances in telecommunications technology have made it possible for receptionists to handle calls remotely, if and when businesses need them to. Discover to turn your callers into loyal customers.
Ruby
JANUARY 10, 2017
If meeting clients in person is vital to customer service success, you might need a traditional office space. Capital is a common problem small businesses face, and rent isn’t cheap. If you get a call at 8:00 pm and you need data from your work computer, it’s always near. Are you launching a small business?
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