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How to craft and commit to a code of ethics

Insperity

Long-time veterans and first-year employees should be part of the conversation, as should administrative assistants, top-line management, front-line employees and their supervisors. Writing a code of ethics requires a committee representing a broad cross-section of your workforce.

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Ep 239: Lucy Brazier – Author of The Modern-Day Assistant

Go Burrows

Lucy is author of The Modern-Day Assistant: Build Your Influence and Boost Your Potential , as well as the CEO of Marcham Publishing, a global force synonymous with world-class conferences and training. In this episode, Lucy talks about her new book, the Global Skills Matrix for administrative assistants, and much more.

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How résumés have shifted over the past 5 years

Work Life

Customer service 2. Customer service 4. Sales The top three soft skills in 2023 were time management, customer service, and critical thinking. In 2018, the most popular soft skills were self-motivation and team leadership, followed by customer service. Customer Service Representative 2.

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Maximizing Productivity: Why Every Business Owner Needs an Executive Assistant

C-Suite Assistants

As a business owner, you have many responsibilities, from overseeing daily business operations and marketing and sales campaigns to creating a business plan, financial management and bookkeeping, customer service, and ensuring legal compliance. Event Planning An assistant can plan company events, from tradeshows to company retreats.

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Ep 249: Izzy Gousby on Managing a Team of Assistants and Cultivating Confidence

Go Burrows

There, she mentors and trains over 12 executive and senior administrative assistants. Prior to Analysis Group, she worked as an executive assistant to the CEO, CFO, and CMO at a biotechnology firm in Boston.

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Business and Vendor Management Skills for Assistants

Office Dynamics Blog

Unlock your potential as an executive or administrative assistant by mastering business and vendor management skills.

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Are you underutilizing your customer support team?

Ruby

Trusted partners Today’s administrative professionals serve an essential role in the workplace. It’s why they have their own holiday ; it’s why “administrative assistant” continues to be one of the most searched-for positions in the US… …and it’s why they’re increasingly seen as trusted partners, not just backup.