Remove Process Management Remove Sales Remove Training
article thumbnail

Change Is Hard—Here’s How to Influence People to Get on the Same Page

Success

As an example: You want the sales team to sell more of the new services. The answer might be training or online tutorials, or a mentor or coach working alongside them for a few weeks. One of my clients recently changed her group from behind-the-scenes experts and process managers to become client-facing.

article thumbnail

18 Performance review example phrases and tips for managers

Office Vibe

While there is no set-in-stone formula for a performance review , in essence, it’s a structured process managers use to evaluate employee performance. It’s conducted in a one-on-one format between the employee and their direct manager, with the aim of measuring employee performance over a specific period of time.

article thumbnail

Ask a Manager speed round

Ask a Manager

For one day (and I have no idea why) a co-worker from a different department was covering at the jewelry counter essentially as a warm body since he was not trained in any of the services we provided other than unlocking cases and taking things out. And my first job not involving sales). No, you’re fine. Culture question.