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How AI could reshape the economics of the asset management industry

McKensey

In our research, we identified pockets of AI-driven value in areas such as improving distribution flows, streamlining investment processes, automating compliance, and accelerating software development. As operational workflows become more automated, the reliance on manual controls is expected to continue to decline.

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How BPO enables business flexibility in rapidly changing global markets

Workplace Insight

Sixty-three percent of consumers will move to a different retailer if their orders are not delivered within two days, per a study by OnTrac. For example, during the COVID-19 pandemic, many organizations used BPO services to run remote call centers and back-office operations while their internal teams adjusted to work-from-home arrangements.