Ruby

MAY 5, 2021

Imagine someone visiting a website, ready to make a purchase, but with a simple question they’d like to have answered first. They want to know the answer to their question and take action as soon as possible, and every second they spend waiting negatively affects their trust in the company and their likelihood of making a purchase.

Customer Service 52

Customer Service Travel Arrangements Purchasing Multitasking 52

Insperity

FEBRUARY 6, 2014

I have learned the hard way the art of productivity is NOT multitasking. What tools (hardware and software) will your business and employees need to be successful? If you’re producing a new product in-house you may need to purchase new equipment. It’s the exact opposite. You’ve got to work on one thing at a time.

Multitasking 115

Multitasking Equipment Maintenance Software 115

Success

MARCH 4, 2024

Army officer turned software engineer; Ge Wang, a lawyer who became the owner of a menswear business; and Monique Greenwood, a magazine editor-in-chief turned innkeeper. In Never Lose a Customer Again , Coleman walks readers through each of the emotional phases customers experience within the first 100 days after they have made a purchase.

Creativity 116

Creativity Consulting Technology Leadership 116