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A Guide to Hiring the Best Front Desk Staff for Your Practice

The Receptionist

Hard skills are the technical skills that can be taught, such as proficiency in Microsoft Office, bookkeeping, or the ability to type quickly. Consider which hard skills your front office candidate will need to know to be successful in this position. Next up are the hard skills.

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How BPO enables business flexibility in rapidly changing global markets

Workplace Insight

Global markets are changing at an unprecedented rate due to economic uncertainty, shifting consumer behavior, and technological breakthroughs. Technological Advancements Emerging technologies such as artificial intelligence, the Internet of Things, and blockchain are reshaping industries overnight.