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Is a College Degree Really Worth It?

Success

By 1956, nearly half of World War II veterans had taken advantage of the education and training available through the benefits, which included assistance with tuition, books, and even housing. This is particularly true in fields like finance, technology, health care, education and science. Is a college degree for everyone?

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Is College Still Worth It?

Success

Yet the company—and consequently, the automotive industry at large—has had strong ties to students and institutions for decades. General Motors first reached out to Suffolk County Community College on Long Island, New York, in 1987, looking to house a technical training program. I got a call from a guy,” Macholz recalls. “He

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How to navigate the seismic shifts in workplace rules and roles in 2024

Work Life

A physical, digital, and human workplace that enables the organization to enhance their customer experience usually revolves around deploying technology that gives front-line employees options, flexibility, and the power to choose where and how they want to work. Employers are split when it comes to hybrid work. Many

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5 strategies to save you when you’re failing in a new role

Work Life

When Indra Nooyi was hired as the head of strategy for Motorola’s Automotive Electronics division in 1986, she realized quickly she was out of her depth on two topics everyone was talking about in executive level staff meetings: cars and electronics. It is extremely destabilizing to struggle in a new role.

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The dockworkers’ strike is suspended, but automation remains a sticking point for unions

Work Life

The two sides had reached a stalemate over pay, but also the union wanted a guarantee that technology would not be used to replace them. But now, as advancements in technologies like generative AI , machine learning, and robotics accelerate, experts say we are witnessing a make-or-break moment for workers.

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5 Key Tips for Incorporating AI Into Your Business

Fellow

Better decision making: Your team can use powerful AI technology to identify duplicates, errors, trends, and patterns within your work so you can make better decisions overall. Start by researching different AI technologies and platforms, and evaluate each one based on factors like scalability, flexibility, and ease of integration.

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What is an answering service?

Ruby

Challenges Some IVR and IVR-equivalent technologies attempt to handle the customer interaction entirely from beginning to end; they may ask a caller to “please describe your problem in a few words” and then perform an action the caller could have done for themselves, or (more often, it seems) reply with a “sorry, I didn’t get that.”